Support » Fixing WordPress » WordPress site is blank

  • When I clicked the customize tab from my dashboard it took me to a blank white page. Now when I log in I see blank white where the dashboard should be. Also, my actual site is now blank white as well. I don’t understand what’s gone wrong or how to fix it. Thank you in advance for your assistance.

    The page I need help with: [log in to see the link]

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  • Hello

    There are various factors that could cause the blank screen issues. You should try and run through some of the troubleshooting processes. Hopefully, you can resolve the issue

    https://codex.wordpress.org/Common_WordPress_Errors

    Moderator t-p

    (@t-p)

    – A blank white page means that PHP is crashing. This problem can be caused by a variety of issues, including: (1) Bad theme (2) Bad plugin (3) Bad install/upgrade (4) you exhausted the memory limit (5) It could also mean that there is an issue with your web hosting server (security measures, etc.).
    – 1 and 2 are more common (typically due to a function conflict introduced by a plugin or theme).
    – Since the problem can be caused by any number of things, check the error logs on your server for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
    – If you cannot find error logs or if you don’t find any helpful info in them, try Enabling debugging

    • This reply was modified 3 years, 7 months ago by t-p.
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