Title: WordPress role / Armember Role
Last modified: February 4, 2022

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# WordPress role / Armember Role

 *  Resolved [lefleo](https://wordpress.org/support/users/lefleo/)
 * (@lefleo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/)
 * Hello,
 * I am doing tests on my website, payment and subscription tests. I noticed something
   weird.
 * Here is the scenario:
    – First, the user creates an account on the website. He
   therefore obtains the wordpress role of “subscriber” – then this user subscribes
   to a paid plan – he obtains the wordpress role of “armember”, in addition to 
   the role of “subscriber”.
 * [https://ibb.co/LhTyyvx](https://ibb.co/LhTyyvx)
 * Logically it should just be “armember”, right ?
    Do you know why he keeps these
   2 roles? Is there a way for the user to have only one role?
 * Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * (@reputeinfosystems)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/#post-15328806)
 * Hello,
 * I understood your request and this may happen if you have selected the default
   role to ‘Subscriber’ from admin panel -> Settings -> General Page. And then, 
   you have set different role in the membership plan. So, ARMember will assign 
   that role based on which membership plan is purchased by the member.
 * Now, when the membership plan gets canceled or expired then the ‘ARMember’ role
   which is assigned by the ARMember plugin will be removed. But the role which 
   is assigned by WordPress’ default settings or other plugins will not be removed
   from the ARMember. So, if you want it to be removed then, you can keep the same
   role in WordPress settings and ARMember membership plan. So, don’t worry there
   is not an issue. You just need to change accordingly.
 * I hope this helps.
 * Thanks
 *  Thread Starter [lefleo](https://wordpress.org/support/users/lefleo/)
 * (@lefleo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/#post-15329082)
 * Thank you very much for your answer.
 * Yes, the selected default role for a user with an account is ‘Subscriber’ on 
   my wordpress. (I think is some thing native right ? )
 * What I would like is when the user “subscriber” buys a plan, he becomes “armember”(
   and just that).
    I wouldlike to change automatically her role from “subscriber”
   to “armember”. The user must not keep the 2 statuses.
 * I hope you see what I mean
    Thank you so much
 *  Thread Starter [lefleo](https://wordpress.org/support/users/lefleo/)
 * (@lefleo)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/#post-15329669)
 * I tried something else :
 * – First, the user creates an account on the website
    – A few minutes or days 
   later, this user subscribes to a paid plan with the bank transfer paiement instead
   of stripe.
 * In this case, the user has the role “subscriber” at the beginning, then “armember”.
   But he only has the “armember” role.
    Unlike the workflow with a payment with
   stripe where it has 2 roles.
 * [https://ibb.co/KhZ49br](https://ibb.co/KhZ49br)
    -  This reply was modified 4 years, 6 months ago by [lefleo](https://wordpress.org/support/users/lefleo/).
 *  Plugin Author [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * (@reputeinfosystems)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/#post-15336325)
 * Hello,
 * If you are using the ARMember Pro plugin then, kindly open a support ticket from
   [https://support.arpluginshop.com](https://support.arpluginshop.com), and after
   that ARMember support staff will assist you further.
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress role / Armember Role’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/armember-membership_1a2538.svg)
 * [ARMember - Membership Plugin, Content Restriction, Member Levels, User Profile & User signup](https://wordpress.org/plugins/armember-membership/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/armember-membership/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/armember-membership/)
 * [Active Topics](https://wordpress.org/support/plugin/armember-membership/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/armember-membership/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/armember-membership/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [reputeinfosystems](https://wordpress.org/support/users/reputeinfosystems/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/wordpress-role-armember-role/#post-15336325)
 * Status: resolved