Title: WordPress restore problems Last modified: August 21, 2016 --- # WordPress restore problems * [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/) * I’ve searched for an answer to this and can’t seem to find one. If I’ve missed it, please let me know! * Something happened, I’m not sure what, to my website today. I think it may have been a plugin error. Nevertheless, I restored my wordpress to the backup (both files and database). But nothing seems to be going right. * Right now, all I am able to see is text, with no theme or style to it. I’ve tried deactivating and reactivating my theme (suffusion) and plugins, but that didn’t seem to do anything. * I’m using an IIS7 in-house server. The website is [http://www.NHCLU.org](http://www.NHCLU.org). * As I’m sure you can tell, I’m somewhat new to this, and any help would be greatly appreciated. Thanks so much! Viewing 8 replies - 1 through 8 (of 8 total) * [DJDoubleXL189](https://wordpress.org/support/users/djdoublexl189/) * (@djdoublexl189) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759741) * You may want to try deleting and reinstalling the plugins and themes. * Thread Starter [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759744) * Sadly I’ve tried to reinstall everything, to no avail. What’s strange is the Suffusion options menu is also all jumbled, much like the website. * Thread Starter [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759752) * Update: I also can’t add any content to the page. When I try to add a page or post, the typical page comes up, but I can’t type into the content window. * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759758) * Something isn’t working right – this is what shows up at the top of the style. css file: * ``` Runtime Error ``` * Is the server working properly? * Thread Starter [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759759) * Everything seems to indicate the server is working correctly. Would there be someplace I could look to find out? * [WPyogi](https://wordpress.org/support/users/wpyogi/) * (@wpyogi) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759765) * I really don’t know much about server stuff 🙁 . Have you reinstalled WP? If not, download a new copy to your local computer first. Then delete all files and folders **EXCEPT wp-content** and replace those with new copies from the download – be sure to delete them first but NOT the wp-content file. * Thread Starter [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3759776) * Update: I’ve replaced the page with an old version (not wordpress). But if anyone has any ideas for what would cause this, I would greatly appreciate it. * I did download a new copy of wordpress, which didn’t help (sadly). I think this may be a server problem, in which case, I have no idea what to do. Any thoughts, as always, are welcome. * Thanks. * Thread Starter [MasonJD](https://wordpress.org/support/users/masonjd/) * (@masonjd) * [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3760004) * Hello again – * I managed to fix the problem this morning by re-installing from a backup. Worked beautifully. Now, a few hours later and the site disappeared again. I believe this is, in fact, a server problem. Does anyone have any insight on how to repair this? * The website is: [http://www.nhclu.org](http://www.nhclu.org) * Thanks again. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘WordPress restore problems’ is closed to new replies. ## Tags * [500 error](https://wordpress.org/support/topic-tag/500-error/) * [Blank](https://wordpress.org/support/topic-tag/blank/) * [IIS7](https://wordpress.org/support/topic-tag/iis7/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 8 replies * 3 participants * Last reply from: [MasonJD](https://wordpress.org/support/users/masonjd/) * Last activity: [12 years, 11 months ago](https://wordpress.org/support/topic/wordpress-restore-problems/#post-3760004) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics