Title: WordPress Pre Upgrade Check failed
Last modified: August 24, 2016

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# WordPress Pre Upgrade Check failed

 *  [wanderer](https://wordpress.org/support/users/bluegeek26/)
 * (@bluegeek26)
 * [11 years ago](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/)
 * Hello,
 * The website I put down below isn’t my real one (for privacy reasons), but I got
   an email from WordPress yesterday:
 * > From: WordPress <wordpress@mywebsite.com>
   >  To: [admin@mywebsite.com](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/admin@mywebsite.com?output_format=md)
   > Subject: [My Website] Your site has updated to WordPress 4.2.2 Date: Thu, 7
   > May 2015 11:01:32 +0000
   > Howdy! Your site at [http://www.mywebsite.com](http://www.mywebsite.com) has
   > been updated automatically to WordPress 4.2.2.
   > No further action is needed on your part. For more on version 4.2.2, see the
   > About WordPress screen:
   >  [http://www.mywebsite.com/wp-admin/about.php](http://www.mywebsite.com/wp-admin/about.php)
 * Then I got an email from Softaculous today:
 * > Auto upgrade process for the following installation cannot be completed, because
   > it does not meet the upgrade requirements :
   >  Installation URL : [http://www.mywebsite.com](http://www.mywebsite.com)
   > Current Version : 4.2.1 Latest Version : 4.2.2
   > Error : The current version is greater than or equal to the version you are
   > upgrading to. This is possible if you manually upgraded the installation. If
   > this is not the case please check the following checkbox : <input type=”checkbox”
   > name=”version_override” /> Forcefully Upgrade
 * I checked the WordPress version in wp-admin today immediately following that 
   email and it was already 4.2.2. I didn’t do any manual upgrading up to that point.
 * The same thing happened last month. Softaculous indicates the wrong current version
   even though my wp-admin shows the latest version. I keep getting that annoying
   message. Is there a way to fix this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [wslade](https://wordpress.org/support/users/wslade/)
 * (@wslade)
 * [11 years ago](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/#post-6108901)
 * What about asking Softaculous your question?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [11 years ago](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/#post-6108905)
 * try **MANUAL** updating. Download a fresh copy of the WordPress .zip file to 
   your computer, unzip it, and use that to copy up all files and folders EXCEPT
   the wp-config.php file and the /wp-content/ directory. You may need to delete
   the old copies of files & folder on your server before uploading the new ones.
   Read the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first.
 *  Thread Starter [wanderer](https://wordpress.org/support/users/bluegeek26/)
 * (@bluegeek26)
 * [11 years ago](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/#post-6108937)
 * > wslade:
   >  What about asking Softaculous your question?
 * I was in cPanel and clicked on Softaculous and couldn’t find their contact info.
   Erroneously thought that Softaculous was a product owned by WordPress. But upon
   your suggestion, I viewed Softaculous as if it was a company instead of just 
   a product, and found their main website. Found their contact info. I’ll contact
   them soon.
 * Tara, I will contact Softaculous and see what they say since they probably deal
   with it all the time. If they have nothing else to suggest, I’ll try what you
   suggested. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress Pre Upgrade Check failed’ is closed to new replies.

## Tags

 * [check](https://wordpress.org/support/topic-tag/check/)
 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [softaculous](https://wordpress.org/support/topic-tag/softaculous/)
 * [upgrade](https://wordpress.org/support/topic-tag/upgrade/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [wanderer](https://wordpress.org/support/users/bluegeek26/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/wordpress-pre-upgrade-check-failed/#post-6108937)
 * Status: not resolved

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