Support » Plugin: WordPress Popular Posts » WordPress Popular Posts not showing

  • Resolved ktsiterip

    (@ktsiterip)


    Hi
    I updated to the new version (4.1.0) a couple of hours ago
    However now its not showing at all
    I’ve cleared cache (I use Comet Cache – which was working fine before)
    I also disabled Comet Cache but still not having any luck!
    Should I clear WordPress Popular Posts own cache (not sure if that would make any difference)
    Thank you – and also thanks for such a good plugin!

    The page I need help with: [log in to see the link]

Viewing 8 replies - 46 through 53 (of 53 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @ktsiterip & @stewartmar,

    I tried setting up Cloudflare on my site but I’m not sure I did it correctly.

    Did you guys install Cloudflare’s WordPress plugin to set it up on your site? If not, mind sharing step-by-step instructions so I can get a similar set up as yours?

    Thanks in advance for your help!

    Hi @hcabrera

    I use Siteground as my host and they provide a simple one-click set-up – so I’m afraid I don’t know how to set it up without that.

    All the best, Stewart

    Thread Starter ktsiterip

    (@ktsiterip)

    Hi Hector
    No plugin required – I think all you do is set up the account and then point nameservers to Cloudflare
    If you have a spare domain name, I’m happy to host it and set up a dummy WP site on my siteground account so you can experimet with it there

    Plugin Author Hector Cabrera

    (@hcabrera)

    @ktsiterip no, unfortunately I don’t have a spare domain. I’ll try setting up Cloudflare again today.

    I’ll keep you guys posted!

    Plugin Author Hector Cabrera

    (@hcabrera)

    Hey @ktsiterip & @stewartmar,

    I was able to replicate the issue on the development version of my site. I think I managed to fix it because the widget is working properly even with CF’s Rocker Loader enabled but I need your help to confirm that the fix works with your setup as well, so please:

    1. Go to WordPress Popular Posts’ GitHub repo and select the cf-rocket-loader-fix using the Branch button (located right next to New pull request).
    2. Click on the Clone or download button and then on Download ZIP.
    3. Extract the wordpress-popular-posts-cf-rocket-loader-fix folder from the .zip file and rename it as wordpress-popular-posts.
    4. Go to Dashboard > Plugins and disable the WordPress Popular Posts plugin (do not delete it or else you’ll lose your popular posts data!)
    5. After disabling the plugin, connect to your server (via FTP or via cPanel), replace the wp-content/plugins/wordpress-popular-posts folder with the one from the GitHub repo.
    6. Go back to Dashboard > Plugins and reactivate the WordPress Popular Posts plugin.
    7. If you have a caching plugin, purge its cache now.
    8. Go to your Cloudflare’s Dashboard > Caching and click on the Purge Everything button under Purge Cache.
    9. Wait around 30 seconds -as per Cloudflare’s instructions- and then visit your site again. If everything went OK the widget should load now.

    Give that a shot and report back your results, alright?

    Thread Starter ktsiterip

    (@ktsiterip)

    Hi Hector
    You are a genius – that seems to work great!
    Fantastic work – thank you!

    Plugin Author Hector Cabrera

    (@hcabrera)

    That’s great news! Thanks for confirming, @ktsiterip 🙂

    I’m marking this as resolved then. I’ll push a new update as soon as possible.

    Thread Starter ktsiterip

    (@ktsiterip)

    Awesome!
    Well done for your amazing work!

Viewing 8 replies - 46 through 53 (of 53 total)
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