WordPress.org

Support

Support » Plugins and Hacks » [Resolved] WordPress Plugin BackWPup "The server reset the website… check the domain…..

[Resolved] WordPress Plugin BackWPup "The server reset the website… check the domain…..

  • zeitwandler
    Member

    @zeitwandler

    Hello,

    I’m using the current version of the WordPress Plugin BackWPup (version 3.0.6). WordPress version: 3.5.1 in German. Provider’s PHP version: 5.3.17.

    During a backup, there has been a complete blackout of the whole website and the entire domain was not accessible.

    The following message appearing when trying to access my domain:
    “The server reset the website… please check the domain… it does not seem to exist…”

    About 15 minutes after the completion of the backup, I was able to access the domain again.

    The maintenance mode was not enabled (in case this is important).

    This behavior during a backup is obviously fatal. Is this a known bug and what could be the cause?

    Thank you very much!

    Kind regards,
    Stephan

    http://wordpress.org/extend/plugins/backwpup/

Viewing 6 replies - 1 through 6 (of 6 total)
  • zeitwandler
    Member

    @zeitwandler

    A picture for the Fatal Error

    BUG

    Caspar
    Member

    @friendlyghost

    Hi Stephan,

    thanks for posting. Would you post am anonymized log file of that backup job for us, i.e. at http://pastebin.com/?

    Thanks,
    Caspar

    zeitwandler
    Member

    @zeitwandler

    Hi Caspar,

    you can download logfile: DOWNLOAD

    Thank for your help,
    Stephan

    zeitwandler
    Member

    @zeitwandler

    Hi Caspar,

    What’s your view on this problem? Have you an answer for me?

    Thank for your help

    Stephan

    Plugin Author Daniel Hüsken
    Participant

    @danielhuesken

    Hello,

    i can’t see a problem of BackWPup.
    But think a backup creation needs many resurces. Ask your hoster if they looks down the site if a process takes to many recurces.

    zeitwandler
    Member

    @zeitwandler

    Thanks a lot for the tip. Another attempt to backup was successful and finished without problems. It was probably really an issue on the provider’s side. Should similar problems occur again, I will investigate in that direction further. I have always been very satisfied with the program… and I still am right now.

    Thank you very much!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘[Resolved] WordPress Plugin BackWPup "The server reset the website… check the domain…..’ is closed to new replies.