Title: WordPress Permission Issue
Last modified: September 10, 2019

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# WordPress Permission Issue

 *  Resolved [atlabs](https://wordpress.org/support/users/atlabs/)
 * (@atlabs)
 * [6 years, 8 months ago](https://wordpress.org/support/topic/wordpress-permission-issue/)
 * Hello,
    I have a very odd issue. For some reason users with the WordPress “Subscriber”
   level can see content that users with the “Editor” level can not see. This is
   regarding the header on our website.
 * In the access permissions there is no role that is tied to a user permission 
   level. Users that register on the site are automatically given a level of access
   depending on content they enter during registration.
 * I have ensured that the editor accounts are in the correct group, but I’m very
   confused why they can’t see any of the header options except for one (Default
   homepage that anyone can see, even before making an account).
 * On half of the missing headers there is a specific permission level required 
   to see them, but the other half there is no specific permission level.
 * Please advise on why users with the WordPress permission level of Editor cannot
   see things that Subscribers can see when they are in the same User Access permission
   groups.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Joachim Jensen](https://wordpress.org/support/users/intoxstudio/)
 * (@intoxstudio)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/wordpress-permission-issue/#post-11962066)
 * Thank you for reporting this.
 * Can you share some screenshots of the access conditions you have created for 
   your levels?
    How many levels do you currently have? Do any of them extend each
   other?
 *  Thread Starter [atlabs](https://wordpress.org/support/users/atlabs/)
 * (@atlabs)
 * [6 years, 7 months ago](https://wordpress.org/support/topic/wordpress-permission-issue/#post-11963534)
 * Issue resolved.
 * We contacted a 3rd party support service for our issue and they fixed it for 
   us. It had to do with some of the coding somewhere they said. I don’t know the
   exact details of what file they edited or what code they added.
 * Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress Permission Issue’ is closed to new replies.

 * ![](https://ps.w.org/restrict-user-access/assets/icon-256x256.png?rev=1815922)
 * [Restrict User Access - Ultimate Membership & Content Protection](https://wordpress.org/plugins/restrict-user-access/)
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 * 2 replies
 * 2 participants
 * Last reply from: [atlabs](https://wordpress.org/support/users/atlabs/)
 * Last activity: [6 years, 7 months ago](https://wordpress.org/support/topic/wordpress-permission-issue/#post-11963534)
 * Status: resolved