Support » Fixing WordPress » WordPress page is updated when logged in but shows old page when logged out

  • Resolved threetinytabbies

    (@threetinytabbies)


    I manage the website for a cat rescue group and recently I have been making some updates to the website (such as adding new cats and marking old cats adopted). I can see the updates when I’m logged in as an admin, but when I log out, I can see old cats that have been adopted and not new cats that I have added recently. The listings are maintained through an API with Adopt-a-Pet, but I’m also seeing the problem with a change I made on the footer as well as a post that I updated through WordPress, so I know it’s not a problem with the Adopt-a-Pet API. This just recently started happening and I can’t think of anything that I’ve added or changed anything that might cause this, but there are other users on the site that make changes. Any idea what might be causing this?

    UPDATED/LOGGED IN
    https://care-cats.org/wp-content/uploads/2017/12/Screen-Shot-2017-12-09-at-8.55.58-PM-2.png

    NOT UPDATED/LOGGED OUT
    https://care-cats.org/wp-content/uploads/2017/12/Screen-Shot-2017-12-09-at-8.55.12-PM-2.png

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Wanted to add that I also permanently deleted the adopted cats through both Adoptapet and the WordPress website and they are still showing up. I also found that the website stopped making updates around 11/30. One of the other users configured Cloudflare right around this time because we were getting messages that we couldn’t log in because of a bruteforce attack.

    Cloudflare you say? Most likely this is due to how Cloudflare (and other CDNs) works. You’re likely seeing Cloudflare’s cached version of your site. You may want to read-up on how Cloudflare works and then check with the user that set up Cloudflare on your site to figure out better settings to allow your site to be both performant, secure, and “up to date”.

    Moderator t-p

    (@t-p)

    @ t-p I actually tried that and it did not work – what DID work was to turn off the setting “Cache posts page” under the plugin “Total Cache”.

    Moderator t-p

    (@t-p)

    Glad you got it sorted 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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