This sounds like you do no have administrative privileges? Can you see users or settings?
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This reply was modified 6 years, 3 months ago by
Kim White.
Here is a screen shot. I am listed as an administrator in the user settings:
https://ibb.co/dkmcSR
Thanks!
Ok… we’ve ruled out the obvious stuff..
You should install https://wordpress.org/plugins/health-check/
and see if your directories are writable.
The site itself is having security errors on the front end. I’m wondering if your admin set it up correctly. Try the plugin and if there is a problem you can pass the info onto the admin.
I got the following recommendations from this plugin.
PHP Version 5.5.30 – For performance and security reasons, we strongly recommend running PHP version 7.0 or higher.
MariaDB Server version 5.5.34-MariaDB-cll-lve
– For performance and security reasons, we strongly recommend running MariaDB version 10.0 or higher.
Would these issues cause security errors and/or the error I am seeing in the theme upload button? I’ll pass this on to the IT department, but I’m not getting much out of them, unfortunately. I don’t think they’ve ever worked with WordPress before.
All of the filesystem permissions are set to writable.
Here is what the Constants say:
WordPress constants
ABSPATH /home/rnngroupinc/public_html/test/
WP_HOME Undefined
WP_SITEURL Undefined
WP_DEBUG Disabled
WP_MAX_MEMORY_LIMIT 512M
WP_DEBUG_DISPLAY Enabled
WP_DEBUG_LOG Disabled
SCRIPT_DEBUG Disabled
WP_CACHE Disabled
CONCATENATE_SCRIPTS Undefined
COMPRESS_SCRIPTS Undefined
COMPRESS_CSS Undefined
WP_LOCAL_DEV Undefined
Any advice or direction you have would be appreciated! Thank you!
While you wait to hear from Teach support, you could see if you can manually add the plugin through FTP.
https://codex.wordpress.org/Using_Themes#Adding_New_Themes_Manually_.28FTP.29
