WordPress on Godaddy unbearably slow (67 posts)

  1. truthstore
    Posted 6 years ago #

    Has anyone as yet come up with a way to speed up wordpress with godaddy linux hosting? I have 4 sites hosted there and have never had a problem. Just added a wordpress blog http://www.inspirationalparenting.com and it is unbearably slow. Even got warned by google that there was a problem. I see a lot of other people with the same complaints but cannot find a solution other than switch web hosts. I am ready to do that at this point! Godaddy support just tells me everything is fine and that it is a WordPress problem. I have tried different themes including just the basic one and they are all the same. Admin is so slow it sometimes just hangs. FTP is impossible! It can take hours to upload a small site with me having to retry time after time. Their own FTP site won't even do more than 1 file at a time without hanging!

    Any ideas???

  2. stvwlf
    Posted 6 years ago #

    I confirm your findings. Consider switching.

  3. digitalrenewal
    Posted 6 years ago #

    i think stvwlf is right. switching may be the only answer. Ive been looking around, and this has been an issue for the last year. not sure if it even CAN be fixed.

  4. Samuel B
    Posted 6 years ago #

    Godaddy support just tells me everything is fine and that it is a WordPress problem

    then why does wordpress run incredibly fast on decent hosts who's servers aren't overloaded with users?
    this is typical godaddy crap instead of dealing with the issue
    next they will try to sell you on a dedicated server

    I do a lot of installs
    hostgator is fast
    A Small Orange is fast
    their prices are comparable to godaddy

  5. Go Daddy
    Go Daddy Support
    Posted 6 years ago #

    Sorry about this! We're always willing to take a look. I saw your post on another thread. I sent you an email asking for some more details so that we can check it out.

  6. Samuel B
    Posted 6 years ago #

    @ GDHostingyou are great about wanting to contact folks ans smooth away their problems.
    However, I never see you back here with a resolution.
    Godaddy would be better served setting folks up with a linux server as default and limiting the number of accts. on shared servers.
    All I see is a "put out the fire" and move on mentality.

  7. Boxcarwilli
    Posted 6 years ago #


    Here is a second round of support communications from them...

    FYI - Using a reverse IP lookup I found out there are over 3900 sites hosted on the same server as mine. WTF are they thinking. I could be running GoDaddy shared hosting out of my garage.

    We apologize for any confusion in this matter. Our administrators actively monitor the performance of our hosting and balance the load on the servers as needed. However, as your site is hosted within a shared environment, you may experience periods of reduced performance. If you wish to have further resources devoted to your individual site, you may wish to investigate the purchase of our Grid hosting instead of our shared hosting.

    Please let us know if we can help any other way.

  8. WordPress 2.8 caused a noticeable improvement in speed for me on GoDaddy's shared hosting, but yes, the fact of the matter is that their shared servers are horribly overloaded. If you want speed, look elsewhere, but don't expect it to be quite as cheap.

    Things I've found that help on GoDaddy's shared hosting:
    1. WP-Super-Cache. The hosting isn't as bad at static files.
    2. Use Google Libraries plugin, to eliminate long load times for javascript loading.
    3. WordPress 2.8 causes a rather dramatic dashboard loading speedup.
    4. In GoDaddy's hosting configuration, change it to PHP5 instead of the default PHP4. PHP5 runs much quicker on their systems for some reason.

  9. djcryptic
    Posted 6 years ago #

    I could be running GoDaddy shared hosting out of my garage.

    lol. I hear ya. I am about to switch my blog from godaddy. I have been signed up for about 2 weeks. The performance is horrible.

  10. Go Daddy
    Go Daddy Support
    Posted 6 years ago #

    Grid is certainly an option. Otto42 also provides some good tips. What's the ticket number so I can follow up?

    We want to keep your business and would like to help you out. Our team can review the performance issues. Submit a ticket via support@godaddy.com. Once you receive the email with ticket number please post back with it so that I can follow up.

  11. Bokeh123
    Posted 6 years ago #

    I, too, have problems with WP running incredibly slow on GoDaddy. Painfully slow. A friend is using Webhostingpad and WP runs very quickly for her. While I've otherwise been happy with GoDaddy, perhaps a change is in order...

  12. dennan
    Posted 6 years ago #

    I got the same problem too. I just have placed a support question at Godaddy. Waiting for their response.

  13. dennan
    Posted 6 years ago #

    Just got a reply back with the following:
    Thank you for contacting Online Support. Our administrators actively monitor the performance of our hosting and balance the load on the servers as needed. However, as your site is hosted within a shared environment, you may experience periods of reduced performance. If you wish to have further resources devoted to your individual site including access to logs and specific services, you may wish to investigate the purchase of our Virtual or Dedicated Servers.

    This can generally be caused by the application interfacing with the database or just to the amount of content the site contains. You can improve performance by optimizing the fields and tables of your database.

    See the link below:


    The following article is also helpful if you are on a Windows hosting server:


    Please let us know if we can help you in any other way.

    Hmm not really a solution, more telling me to get a dedicated server.

  14. thesportsidiot
    Posted 6 years ago #

    I use GoDaddy as well. The worst thing about it is when I use the File Manager to, well, manage my files or the FTP client to do the same it takes forever and often times the directory tree is not available or the FTP client can't connect to the server. How can it not connect to the server when I'm using GoDaddy's FTP client through their own site to access a server they are hosting? Yeah, I don't get it either.

  15. emilegregoire
    Posted 6 years ago #

    Here's another extremely unhappy camper. My previous html-only site ran perfectly but the database-server that is the backbone of any WP site can be so s l o w...

    In fact, I've noticed that on a lot of fridays it just stops. Not even slow: just zilch, de nada, de rien, nothing, null. Right now I've been trying to reach my site for more than one hour. Thru FTP no problem, but the MySQL driven WP content just doesn't appear. The whole database server is nowhere to be found...

    I won't be recommending GoDaddy to anyone anymore. The standard replies I've read here from customer 'support' are a joke. I don't have many visitors. We're talking 100 hundred visits a week maybe. Still, there are customers within that group and I want them to be able to visit my site. I'm not going to pay for a dedicated server. I'm not asking for blazing speeds, I only want to be able to reach my site...

  16. Catherine_B
    Posted 6 years ago #

    My blogs on godaddy (deluxe hosting plan - works on on regular sites) take 40-45 seconds to load - on dsl, with 4 mb of ram and a dedicated graphics card with 1 mb of ram and a fast intel processor. This is even reloading, therefore some files are pulling from the cache, no less!

    Are others getting this miserably slow loading?

    *Has anyone tried the grid hosting account on godaddy and had better luck?


  17. Go Daddy
    Go Daddy Support
    Posted 6 years ago #

    We hear what you're saying and wanted to follow up. We've made calls to several of the posters on this thread. If you have not received a call, we have not been able to get a hold of you, or we can't locate your account. Please post your domain name and we will get in touch.

    What we've found that has helped increase site speed in many cases and mentioned by Otto42, is a third-party plug-in called Super-Cache. You can see more here: http://wordpress.org/extend/plugins/wp-super-cache/

  18. dbrabyn
    Posted 6 years ago #

    I'm having the same problem with my WordPress 2.8.1 (& now 2.8.2) blog on a shared Godaddy server.

    If I am reading Firebug correctly there is a 5sec or so delay between connecting to the database and the first download.

    If never had problems with any previous WP installation on similar GoDaddy accounts. I have tried the Super-Cache plugin. No difference.

    I would appreciate any help from anyone that has solved this or from GoDaddy themselves. I will not however switch to a dedicated server, nor will I teach myself mysql in order to optimize the database (their sole suggestion so far).



  19. morrighu
    Posted 6 years ago #

    Having hosted with GoDaddy in the past, all I can say is that my experience was miserable at best. We were running SMF forums and Joomla and they were both incredibly slow. When I went to the server and tried to connect to the database they had provided, I found that it was taking for EVER to connect to from the web server to the database server. So long, in fact, that it was frequently timing out. I was given every excuse under the sun, including the fact that my ISP was slow. Never mind that this web site was for a literally globe spanning development team. Even though I had people in Germany, France, Brazil, and China all telling me that it was slow, its because of *my* ISP???? I came to the conclusion that GoDaddy tech support is either 1) LYING THEIR BUTTS OFF or 2) Knuckle dragging mouth breathing retards. Either way, I'd advise you to switch immediately. I've had really good results with Lunarpages.com Cheap and you can call them 24x7 with issues and get immediate, english speaking tech support that knows what in heck they're talking about.

  20. AndrewBanchich
    Posted 6 years ago #

    I thought I was the only one! Now I'm considering switching to another host. However, I don't know how to manually install WordPress. I tried and tried and it is waaaay too complicated for me. Are there any hosting companies anyone could recommend that serves WordPress fast and can install it automatically for you? How's bluehost?

  21. bh_WP_fan
    Posted 6 years ago #

    I use BlueHost. They have been great for me! I have several installations of WordPress with them on a few different domains. They do have an automatic installer as well.

    For trying to deal with slow problems, look into some of the following:


    I'm not sure what caused it, but on one installation, I simply had to reinstall it again to make it go faster so, while that may not be the issue, it is worth a try, too.

  22. wptomcat
    Posted 6 years ago #

    Wow - Godaddy are getting a proper bashing in here. I feel it only fair for at least one person to come to their defense. I've had problems for sure (out of the blue server migration being my biggest gripe) but never any performance issues with WordPress installations and that includes today. Obviously Godaddy's servers are in the US, and from here in the UK my WordPress installations are running fine and dandy. I'm on their deluxe package with a static IP. It's cheap as chips, and does the job for me - I'd be happy to grouch about them if it wasn't. FTP access can be a little laggy, but for the price it's an acceptable compromise for me.

  23. AndrewBanchich
    Posted 6 years ago #

    I've tried reinstalling many times, and it does almost nothing for me. I've become an expert at WordPress optimization lately because of this problem. I would switch to BlueHost right away, however I did a search to see who people like better and there are a lot of very bad reviews of them out there, and I'm not sure what to believe. It seems like the web is full of fake reviews of both godaddy and bluehost and other hosting companies that i don't know if anything that i read is anything more than someone trying to switch people over.

    Why do you supposed Godaddy can't serve WordPress very well? Wouldn't their servers be just as good as anyone else's? Why would BlueHost be able to serve WordPress better?

  24. kweilbacher
    Posted 6 years ago #

    Let me chime with my .02 cents. I have used another web hosting company (Total Choice Hosting) for 7 years, and never had any performance issues on their shared servers. This past year I accepted work to develop two web sites, and in both cases, they purchased their domain name and web space from GoDaddy.

    The first is a dedicated web server, and it runs great. The second site, however, is on a shared Linux server. And from the very start of working on this last week to develop a WP site for this customer, the speed/performance issue has been horrible.

    Currently I'm using both a Twitter and Weather.com plug in, and both of these started to fail today in trying to retrieve data. This causes massive delays in the home page from displaying. My productivity is zilch today because of the poor performance.

    I then went to the GoDaddy's site, and realized that nowhere on their site do they publish any type of Network Status or Server Status, which I am used to on my other web hosting sites. I contacted GoDaddy support on this, thinking surely there's a place where they inform their users about outages and the like, and their answer was "Nope, we don't provide that type of information".

    I suspect I shouldn't be surprised, but I am. I'm also disappointed.

    GDHosting, if you truly do work for GoDaddy, I'd be happy to provide you with details of the account.

  25. bh_WP_fan
    Posted 6 years ago #

    Any hosting company can have its problems. A large company with hundreds or thousands of servers is bound to have servers going down here and there once in a while. Anyone can have problems with any host and, when they do, they go out and complain about it. Some people get lucky and go years without problems, others bounce around from host to host and continually run into problems.

    Any shared hosting company's servers can be effected by other users on the same server, too. Bad reviews are bound to exist for hosting companies. In agreement with wptomcat, I'm sure there are many people who host with GoDaddy and have had little or no problems and are happy, just as I am sure that there are people who are hosted with BlueHost who have had problems and complain about it. Personally, I have not had problems with them, but I also appreciate that most of the technical support staff there also likes WordPress and goes above and beyond to help me out. No offense to outsourcing hosting companies, but I do appreciate being able to contact them and speak to someone in America who I can understand.

  26. Chris99460
    Posted 6 years ago #

    I also use GoDaddy hosting and have submitted 4-5 separate tickets related to the WordPress Hosting. I have been "shined" off each time telling me that my sites are fine. However, when I use a 3rd party monitoring service of my domain on their servers; I get a ton of error messages from the monitoring software. My sites load sooooooooo slow or not at all. I have optimized the database, used all the plugins suggested and nothing has helped. I am leaving GoDaddy for better faster hosting. Also, when there is a problem, rather than telling me that the issue is not their server; why not take some responsibility GoDaddy. Pfft, GoDaddy is/will lose a lot of great customers like myself.

    bh_wp_fan, from my readings, I have come across a plethora of posts related to people having problems with GoDaddy hosting. The masses have spoken.

  27. pinoytutorial
    Posted 6 years ago #

    hello, well it's good that I am a happy camper with godaddy for quite awhile, it just so happen, that i BOUGHT the DELUXE SHARED PLAN (wordpress plan)

    instead the economic plan.

    to the guy who created this pOst named TRUTHSTORE

    i visited your site, and it loads for 5-6 seconds, i believed it's reasonably fast. comparing to others saying that their site load for 30 effin seconds.


  28. pathofkarma
    Posted 6 years ago #

    I have a few GoDaddy accounts. My one account with, Deluxe Shared hosting is fine. I've used almost all 25 mysql databases on wordpress installs, and run about 20-30 seperate sites off the one hosting plan.

    However, A client asked me to build a wordpress site for them, and i RECOMENDED godaddy. WOOPS. They got the economy shared hosting, and from the start its been slow. Recently its taken 11-15 seconds to pull up the home page. Upon calling customer support, they told me its a problem with my ISP, and maybe I could call back again to get some help doing a traceroute to help diagnose. I quickly did a traceroute and found out that it was hopping past my ISP, to secureserver.com and got lost in space there. the woman would not help me, so i asked to speak to her supervisor. she then told me: "okay... why do you want to speak to a supervisor?"
    "because im not happy with the service im getting."
    "he's going to tell you the same thing i did."
    "i dont mind, i'd like to speak with him"
    "well, fine, the wait is really long though, it could be 5-8 minutes"
    "that's fine"

    and the supervisor didn't help me either. Its my fault, and I should call my ISP, and ask them to correct the problem. i'm sure the lovely people who provide my internet service are going to go out of their way to diagnose their dns issues.

    I also did a reverse ip lookup, and found 4,142 sites hosted off the ip i am on.

    i think i may be on the switching bandwagon as well.

    if you are godaddy and want to contact me, please
    email, john@nousdesigncollective.com, i don't want to put my clients url here.

  29. Go Daddy
    Go Daddy Support
    Posted 6 years ago #

    I want to help out. I sent you an email asking for more information, but would also like to point out this article that provides more details on correcting site speed issues: http://help.godaddy.com/article/5521

  30. usable
    Posted 6 years ago #

    we have just launched this site with the expectation of over 500,000 visitors in the next 6 months. It is slow as. I have also recommended godaddy to some clients and also my sister :( Now I feel like a fool.

    Shame on you godaddy for cutting corners like this!


    So, looks like I am seeking another webhost and will have to completely rebuild the website. Bummer. Wonder if I just upgraded my godaddy account if that would solve the problem?

    I would love to see my site load in under 8 seconds.

    Any advice would be appreciated.

    If you are willing to move our site to a faster webhost we will trade you for sponsorship on our Child Cancer Challenge.

    Kind regards

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