WordPress not working on Hostgator (3 posts)

  1. AC2006
    Posted 3 years ago #

    I am a newbie to creating and editing websites. Yesterday I created an account with Hostgator to host my site. I began building my site with a generic site builder offered my Hostgator. I did NOT like it. So I found Word Press on my cpanel and decided to use it instead. The installation went fine, but when I clicked the link provided to me by Word Press I received an "Problem loading page" message. The message reads:
    "The connection to the server was reset while the page was loading."

    What do I do? I've never been able to access the Word Press Log-in page at all.

  2. AC2006
    Posted 3 years ago #

    If anyone reads this post and needs help I contacted Hostgator. I did not successfully transfer my DNS from my domain registrar to my hosting site.

  3. Marvel Labs
    Posted 3 years ago #

    Dear AC2006

    If you have different domain registrar and web hosting accounts, you just need to enter the name servers of hostgator in your domain registrar account.

    You can always ask name servers from hostgator support and enter them in you domain admin panel.

    The Name Servers have following syntax:

    ns1.sitename.com x.x.x.x
    ns2.sitename.com x.x.x.x

    Hope that addresses your issue.


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