Title: WordPress not installing
Last modified: August 31, 2016

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# WordPress not installing

 *  Resolved [onokomta](https://wordpress.org/support/users/onokomta/)
 * (@onokomta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/)
 * Hello everyone,
    I bought my domain name on gandi.net yesterday and chose Hostgator
   as my hosting company. I used the one-click WordPress installation on Plesk, 
   but when I try to access wordpress login by going to [http://trisuns.net/wordpress/wp-login.php](http://trisuns.net/wordpress/wp-login.php)
   on my browser, it shows me the default gandi page saying the domain name is registered
   on gandi.net I need to access my WP dashboard and get started with the web design
   ASAP. What am I doing wrong? Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [Yuri Boyka](https://wordpress.org/support/users/boyka_kamal/)
 * (@boyka_kamal)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101240)
 * You can manually upload the wordpress folder(fresh files from wordpress) to the
   domain or sub-domain where you want to work on.Before installation you have to
   create database as statndars for the installation of WordPress.
 *  Thread Starter [onokomta](https://wordpress.org/support/users/onokomta/)
 * (@onokomta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101248)
 * Yes, I followed those steps before I used the One-click installation. Created
   the database, modified the web config file. And had the same problem.
 * So I deleted the wordpress folder, deleted the databases and tried one click 
   installation and had the same issue.
 * Could it be because I didn’t link my Domain’s DNS to my hosting?
    I just added
   gandi’s DNS to my plesk DNS settings, but I heard it takes up to 24 hours to 
   fully update.
 * Any other suggestions?
 *  [Yuri Boyka](https://wordpress.org/support/users/boyka_kamal/)
 * (@boyka_kamal)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101251)
 * First you have to add Index.php file where you had the wordpress folder and put
   some “Hello” Message in it, so we can sure that this index file is accessible
   or not.
 *  [jv8080](https://wordpress.org/support/users/jv8080/)
 * (@jv8080)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101298)
 * Hi onokomta,
 * The thing that seems to be causing you not to be able to access your WordPress
   installation is that your web server is on HostGator and the domain is not yet
   pointing to the HostGator account. Below is a link that shows you how to point
   your domain to your hosting account (HostGator). I don’t really use Gandi.net
   to register domains but sometimes it takes a little bit for the DNS settings 
   to refresh and point to the host. Hope this helps.
 * [http://support.hostgator.com/articles/hosting-guide/lets-get-started/how-do-i-point-my-existing-domain-to-hostgator](http://support.hostgator.com/articles/hosting-guide/lets-get-started/how-do-i-point-my-existing-domain-to-hostgator)
 *  [Bruce Mesnekoff](https://wordpress.org/support/users/brucemesnekoff/)
 * (@brucemesnekoff)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101402)
 * Just easy uninstall wordpress through easy uninstall and reinstall in public_html
   folder.
 * or you can tell me i will do it for you FREE 🙂 Happy to help you
 * Thanks
    Bruce Mesnekoff
 *  Thread Starter [onokomta](https://wordpress.org/support/users/onokomta/)
 * (@onokomta)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101438)
 * Thanks everyone!
    And yes, it was because i didn’t point my domain name to my
   hosting account. I pointed it out, and i’m able to access my wordpress login.
   Thank you so much!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WordPress not installing’ is closed to new replies.

## Tags

 * [Install](https://wordpress.org/support/topic-tag/install/)
 * [wordpress dashboard](https://wordpress.org/support/topic-tag/wordpress-dashboard/)
 * [wordpress installation](https://wordpress.org/support/topic-tag/wordpress-installation/)
 * [wordpress login](https://wordpress.org/support/topic-tag/wordpress-login/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 6 replies
 * 4 participants
 * Last reply from: [onokomta](https://wordpress.org/support/users/onokomta/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-not-installing-5/#post-7101438)
 * Status: resolved

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