Title: WordPress newbie having problems with installing theme
Last modified: August 20, 2016

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# WordPress newbie having problems with installing theme

 *  [jennynguyen1019](https://wordpress.org/support/users/jennynguyen1019/)
 * (@jennynguyen1019)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-newbie-having-problems-with-installing-theme/)
 * I keep getting the message of:
 * Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate
   11010048 bytes) in /hermes/bosweb/web241/b2413/ipg.shopthreekeyscom/wp-content/
   plugins/wp-e-commerce/wpsc-merchants/GoogleCheckout-XML.php on line 371
 * I searched for it in forums, but everyone has a solution that I do not know how
   to do! I need someone to explain what to do. I dont get it!
 * Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [nomiree](https://wordpress.org/support/users/nomiree/)
 * (@nomiree)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-newbie-having-problems-with-installing-theme/#post-2540329)
 * How are you uploading the theme? It should be as a zip file? And what method 
   are you using to upload?
 * You can either add it directly into your-wordpress-directory/wp-content-themes
   and then unzip it, or use the wordpress uploader built into the interface. If
   you’re having problems with the way you’re doing it, maybe try the other way?
 *  Thread Starter [jennynguyen1019](https://wordpress.org/support/users/jennynguyen1019/)
 * (@jennynguyen1019)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-newbie-having-problems-with-installing-theme/#post-2540504)
 * I am uploading it as a zip file.
    I go appearance -> Theme -> upload theme how
   do I get to your-wordpress-directory/wp-content-themes?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress newbie having problems with installing theme’ is closed to 
new replies.

 * 2 replies
 * 2 participants
 * Last reply from: [jennynguyen1019](https://wordpress.org/support/users/jennynguyen1019/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/wordpress-newbie-having-problems-with-installing-theme/#post-2540504)
 * Status: not resolved

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