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[resolved] WordPress New Install (3 posts)

  1. TCollier
    Posted 6 years ago #

    Good afternoon:

    I have a problem during the 5-minute install. After I upload, I get the blank screen when I try to pull up the install.php--Step 5 never shows up for me. I've tried a manual and automatic config.php upload--neither works. I used FileZilla to upload the files, and am using Plesk for database management. This is a new install.

    Other Unsuccessful Actions:
    -remove/reinstall new files
    -changed file permissions
    -verify spacing in wp-config.php file

    I've looked on the forum, but couldn't find a posting similar to my situation. Thank you all in advance.

  2. MichaelH
    Posted 6 years ago #

    Make sure your host meets requirements...Hosting_WordPress

    Also see if you can run the script described in Finding_Server_Info.

    But I will reiterate, typically, a blank screen during install means you didn't get a complete and intact set of WordPress files uploaded to your host. I'd consider downloading a fresh copy of WordPress from the Download tab at the top of this page, then use something like 7-Zip to extract the files. Then reupload the files to your host. Review Uploading WordPress to a remote host and make sure you are using ASCII transfer mode in your FTP client.

    If you have an .htaccess file, that too could be causing the problem--rename that if necessary.

  3. TCollier
    Posted 6 years ago #

    Good afternoon Michael:

    Thank you for the reply. I'm using Plesk 8.6.0, so it's pretty up to date. I deleted and re-installed the mySQL database, then used 7-Zip instead of WinRAR to get fresh downloads of WP 2.8.4 and my theme. Did everything else like normal--all sat. I don't know what specifically did it-DB settings and/or extraction--but smoothing sailing. Thank you again!

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