WordPress “My blog” in sender name e-mail

  • Resolved Hans Huizenga

    (@monkeymonster)


    5 years ago

    Hi,

    When an email is sent from the plugin to the customer, it arrives without the sender’s name in the header. The sender states “my blog”. The name of the webshop is well set at settings> general. I can’t find the cause, can you help?

    Greets,
    Hans

    The page I need help with: [log in to see the link]

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter Hans Huizenga

    (@monkeymonster)

    5 years ago

    Resolved! 🙂

    hannah

    (@hannahritner)

    5 years ago

    Glad you were able to resolve this! Let us know if there’s anything we can help you with.

    Best,
    Hannah

    joannecooper

    (@joannecooper)

    5 years ago

    Hi. I have the same problem. How was it resolved?

    joannecooper

    (@joannecooper)

    5 years ago

    I have the same problem. How was this resolve?

    hannah

    (@hannahritner)

    5 years ago

    Hi @joannecooper,
    You can adjust the placeholders within the header text. If you want the customer’s name you can use this: {customer_first_name} This can be adjusted from the Email Type and Text tab.
    Is this what you’re referencing? If not, please start a new thread as this one has already been marked as resolved.

    Best,
    Hannah

    alishaal

    (@alishaal)

    4 years, 9 months ago

    Testing my woo emails and found out the same glitch, how it can be resolved? Hanna’s answer not working

    • This reply was modified 4 years, 9 months ago by alishaal.
    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    4 years, 9 months ago

    The email sender is setup by SMTP I suggest you configure custom SMTP settings so that you can define the email sender and it’s not based on something your hosting provider is doing.

    https://wordpress.org/plugins/wp-mail-smtp/

    To clarify our plugin does not control this.

    Ben

    alishaal

    (@alishaal)

    4 years, 9 months ago

    Great, thank you, was so simple:)

    quesoho

    (@quesoho)

    4 years, 4 months ago

    It says the wp-mail plugin is a 30 day trial. What happens then?

    • This reply was modified 4 years, 4 months ago by quesoho.
    hannah

    (@hannahritner)

    4 years, 4 months ago

    Hi @quesoho,
    I’m not sure what you’re asking. This thread is for the Kadence WooCommerce Email Design plugin. If you have a question about that please start a new thread.

    Kindly,
    Hannah

Viewing 10 replies - 1 through 10 (of 10 total)
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