WordPress Multisite Subdomain 404 errors

  • Resolved musespea

    (@musespea)


    11 years, 3 months ago

    Hello everyone,

    I’m fairly new to WordPress and am a bit stumped with migrating my Blogger blogs over to my WordPress Multisite. They have been existing as subdomains on my own domain for several years.

    I’ve gone through the steps for migrating blogs to WP (on one blog and several test blogs). There are no issues with the “New Sites” created through WP. E.g.: http://test.musespeak.com/

    However, when I create a site using one of my existing subdomains, that’s when I hit snags. The subdomains were originally created in my Parallels Pro Control Panel 10.3.4.

    I moved one blog back to blogspot to facilitate the move – http://themusicalmuse.blogspot.ca/ . I set up the New Site on Multisite, but now I get the 404 page not found error: blog.musespeak.com . I can’t even see the dashboard. Until this is resolved, the other blogs are staying put.

    My DNS settings point to my web host account. The CNAME for blog.musespeak.com is set to ghs.google.com 60 min – as per Blogger’s redirection to your custom domain settings. Question 1 – does that need to change?

    I followed the instructions regarding regarding the multisite login loop – just to be safe: http://halfelf.org/2012/multisite-login-loop/

    Question 2: Is there anything else I’m missing? I have a feeling that I’m skirting closer to the answer but am missing a few steps. Unfortunately, my web host isn’t sure how to help me with this. I asked them about wildcards and they assure me that mine are set up properly.

    I suspect part of the problem is that my web host uses Parallels Pro Control Panel 10.3.4. PLESK is the closest thing I’ve found in the threads and I noticed a few “quirks”.

    Any help is greatly appreciated.

    [Move to Multisite]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 3 months ago

    However, when I create a site using one of my existing subdomains, that’s when I hit snags.

    Where are these existing subdomains pointing? They should be pointing to wherever the main install is.

    So on cpanel, your main install is typically in /public_html/

    Your subdomain has to point there too.

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Ipstenu, there in lies the problem. The subdomain path is one created by Parallel so there’s no “cpanel” screen that everyone refers to. It looks closer to PLESK.

    There is no /public_hmtl/ folder. However, there is a mydomain/mainwebsite_html folder.

    Everything seems to be held in this folder: mydomain/var/www

    For example, http://blog.musespeak.com ‘s directory path is /var/www/blog

    I’ll check with my web host to make sure the subdomains are pointing to where the main install is. So if I’m reading you correctly, it seems like the subdomains are still redirecting to the blogger address.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 3 months ago

    For example, http://blog.musespeak.com ‘s directory path is /var/www/blog

    Okay so you change that to /var/www 🙂

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Thanks Ipstenu. I think my web host fixed that part this morning. At least, I know they changed my CNAME settings and made sure my DNS settings are pointing to my domain.

    I did copy my blog folders into the same folder as my WP install: mydomain/mainwebsite_html . However, now I get a “this is a placeholder for…..” when I type the URL in and a “Not Found: The requested URL /wp-admin/ was not found on this server.” error message when I try to access the dashboard.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 3 months ago

    I did copy my blog folders into the same folder as my WP install: mydomain/mainwebsite_html

    You’re trying to move WP now?

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Oh no! It’s just that the subdomain folders were NOT in the same folder as the WP install as you previously said they should be. I haven’t deleted anything.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    🏳️‍🌈 Advisor and Activist

    11 years, 3 months ago

    No no, the subdomain FOLDERS don’t exist at all. They’re virtual (just like how you don’t actually have files for hello-world etc). Does that make sense?

    The subdomain is supposed to point to wherever WP is installed.

    http://blog.musespeak.com’s directory path needs to be /var/www

    There should be NO /blog/ folder.

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Ohhhhh. Ok. I think I get it now. The existing blog folders I see are from the old Blogger blogs. Thanks.

    I just double-checked what it says in my Parallels Control Panel and it says the base directory for all blogs is /var/www . Still getting that “Not Found: The requested URL /wp-admin/ was not found on this server. Apache/2.2.3 (CentOS) Server at blog.musespeak.com Port 80” message when I try to access the site through my WP dashboard.

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Aha – it’s now an Apache issue… Slowly but surely, I’ll get it sorted out.

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    I got my webhost to restart my Apache server and that didn’t solve anything.

    This seems a bit drastic, but should I delete the existing blog folders from when I moved my Blogger blogs to my own domain? Are they creating the problem? Or at least move/rename them – after backing them up yet again, of course. (They are also still live at Blogspot for the time being). Should that solve the problem from the WP end? I’m having no troubles creating new subdomains within WordPress, so I know the wildcard is set up all right.

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    It’s me again. I just wanted to let you all know that I managed to figure it out and share my solution in case anyone else runs into similar snags.

    I tried to rename my old subdomains from my Parallels Pro Control Panel – no dice. I backed up my subdomain folders for my Blogger blogs, which had been hosted on my domain. Then I deleted the subomains in Parallels Pro Control Panel.

    Voilà! Suddenly, WordPress let me log in and import the posts from Blogspot. Granted, I have to fix the image links and tags, but at least the smaller blog has been successfully migrated. WordPress is happy. I can migrate, so I’m happy.

    Thank you so much Ipstenu for your patience and your help!

    Thread Starter musespea

    (@musespea)

    11 years, 3 months ago

    Considering this resolved.

    mortaz1

    (@mortaz1)

    10 years, 10 months ago

    Hi Folks

    We are also getting 404 error when we try to access the dashboard of the 2nd site we create w WP Network!! We are using domains and the host site is set up w a wildcard. We are able to create new sites, but when we try to access the dashboard or go to the URL for it, it gives 404 errors!

    Any help or suggestion would be appreciated.

Viewing 13 replies - 1 through 13 (of 13 total)
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