Support » Networking WordPress » WordPress Multisite Images Not Linked Correctly

  • Resolved Saket Jajodia


    I am using WooCom, Multisite & Storefront, I uploaded about 500 products via CSV, and it seems that images are uploaded under wp-content/uploads/2022. I recently tried switching to few different themes and in all of them images are missing, as they are trying to search for those images under wp-content/uploads/sites/*/2022. Even in Media Library they are not appearing.

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  • When you use WordPress Multisite, the media files for each subsite are stored in separate folders within the “uploads” directory. Each subsite has a unique folder named “sites” followed by the subsite’s ID number. This is why your images are not showing up when you switch themes on your multisite network since the new themes are looking for images in the “sites” folders.

    To resolve this issue, you can follow these steps:

    1. Identify the subsite ID: Go to your WordPress Network Dashboard > Sites. Hover over the site you’re working with and click Edit. In the URL, you should see the site ID (e.g., …/wp-admin/network/site-info.php?id=2).
    2. Move the images to the correct folder: Using an FTP client or your hosting control panel’s file manager, move the images from “wp-content/uploads/2022” to “wp-content/uploads/sites/[subsite_id]/2022” (replace [subsite_id] with the actual ID number of your subsite).
    3. Update the image URLs in the database: You need to update the image URLs in the database to reflect the new file paths. You can use a plugin like Better Search Replace ( to find and replace the old image URLs with the new ones. Be sure to backup your database before making any changes.
    • Search for: wp-content/uploads/2022
    • Replace with: wp-content/uploads/sites/[subsite_id]/2022 (replace [subsite_id] with the actual ID number of your subsite)
    • Regenerate thumbnails (optional): If you still face issues with images not displaying correctly, you might need to regenerate the thumbnails for your images. You can use a plugin like Regenerate Thumbnails ( to do this.
    • After completing these steps, your images should now appear correctly in the new themes and the Media Library of your subsite.

    Thread Starter Saket Jajodia


    Hi @linardsn,

    Thank you, if I want to use non-subsites folder method for all images, is there anyway to do that? So maybe I can interlink them someway with other subsites?

    Yes, it’s possible to use a shared folder for images across all the subsites in your multisite network. You can achieve this by adding a custom filter to your WordPress multisite installation.

    To do this, you can add the following code to your wp-config.php file or create a custom plugin and place the code inside it:

    function ms_shared_media_uploads($dirs) {
        $dirs['baseurl'] = network_site_url() . '/wp-content/uploads';
        $dirs['basedir'] = ABSPATH . 'wp-content/uploads';
        return $dirs;
    add_filter('upload_dir', 'ms_shared_media_uploads');

    This code will change the upload directory for all subsites to use the main site’s uploads folder, so all subsites will share the same folder for their media files.

    However, keep in mind that using a shared folder for media across all subsites can lead to potential issues:

    1. If you ever decide to separate a subsite from the multisite network, you’ll need to manually move the images belonging to that subsite.
    2. If two images from different subsites have the same filename, one of the images will be overwritten.
    3. Managing media files can become more challenging as your network grows.

    That being said, if you still prefer to use a shared folder for all images, the provided code snippet should help you achieve that. Just ensure you take regular backups and monitor your media library carefully.

    Thread Starter Saket Jajodia


    Thank you, @linardsn

    Thread Starter Saket Jajodia


    That search and replace plugin isn’t very helpful, they do only 1 replace at a time, its better to use:

    Moderator James Huff


    Volunteer Moderator

    I’d avoid plugins that aren’t in the directory if you can. Plugins in the directory must meet strict security requirements, so they are generally safer, especially for a process that can be as destructive as this. is an older plugin, but it still worked the last time I tried it.

    I recommend making a backup of your site first:

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