Title: WordPress MP3 not displaying correctly
Last modified: June 4, 2018

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# WordPress MP3 not displaying correctly

 *  [jsayegh1](https://wordpress.org/support/users/jsayegh1/)
 * (@jsayegh1)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/wordpress-mp3-not-displaying-correctly/)
 * Hello my name is Jamil. I hope this message finds you well. I recently uploaded
   2 MP3s onto my website and:
 * 1) Once uploaded onto the editor, the mp3s display correctly, and appear as a
   progress bar with a play button (like all audio players)
 * 2) I press “Update” and save changes, and when I view the live page the MP3 progress
   bar disappears and becomes a black rectangle with a play button as if it was 
   a video. Nothing happens when I click the button.
 * How do I make my live page the same as it appears in the editor page (where it
   is correct)?
 * Thank you for your help and I look forward to hearing from you.
 * Website: _[ redundant link removed ]_
    -  This topic was modified 7 years, 11 months ago by [Jan Dembowski](https://wordpress.org/support/users/jdembowski/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-mp3-not-displaying-correctly%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [HudsonValleyWebDesign](https://wordpress.org/support/users/jaycbrf/)
 * (@jaycbrf)
 * [7 years, 11 months ago](https://wordpress.org/support/topic/wordpress-mp3-not-displaying-correctly/#post-10361425)
 * Sorry [@jsayegh1](https://wordpress.org/support/users/jsayegh1/), the display
   of media files is handled by the theme. Since you are using a commercial theme
   we can not offer support here in this forum as commercial products are not supported.
   You may check with the theme developer where you purchased the theme to see if
   there is a fix for this issue.
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [7 years, 11 months ago](https://wordpress.org/support/topic/wordpress-mp3-not-displaying-correctly/#post-10361630)
 * Please do not post your link in the post, just use the link field as you have.
   When you don’t you look like a spammer and that will get you banned.
 * _*Looks*_
 * I’m sorry but that is a commercial theme handling that.
 * For pro or commercial product support please contact the author directly on their
   site. This includes any pre-sales topics as well.
 * [http://www.mojomarketplace.com/item/wordpress-support](http://www.mojomarketplace.com/item/wordpress-support)
 * As the author is aware, commercial products are [not supported in these forums](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products).
   I am sure they will have no problem supporting you there.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress MP3 not displaying correctly’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 3 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [7 years, 11 months ago](https://wordpress.org/support/topic/wordpress-mp3-not-displaying-correctly/#post-10361630)
 * Status: not resolved

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