Title: wordpress migration issue
Last modified: March 24, 2017

---

# wordpress migration issue

 *  [rajkurup](https://wordpress.org/support/users/rajkurup/)
 * (@rajkurup)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-migration-issue-2/)
 * Hi Folks
 * We had a community radio station website hosted with, say, a hosting platform
   by name A.
 * I created an entirely new website on my test domain for the radio station. This
   test site was migrated to a new hosting platform B (A and B are two different
   companies), while the original site on A was decommissioned.
 * I used Duplicator to do this migration.
 * I can open the new site in all the browsers and I checked this from different
   machines.
 * However some users who used to open the old site are complaining that they are
   not able to load the new site. I made them clear their browser cache, but the
   issue still persists and Chrome is what gives errors. Not sure about other browsers
   at the time of posting this.
 * Is there something that I am missing? Or is there something I can do to fix this?
 * Cheers
    Raj

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-migration-issue-2/#post-8950876)
 * Hi Raj,
    Could you check if your new DNS propagated fully in whatismydns.net,
   please? And ask your users to check the new site using an anonymous tab for now.
   Please add screenshots with the errors that they are seeing, so we can review
   for you. And of course, give us your domain… we can’t check it if we don’t know
   it. 😉 See you later.
 *  Thread Starter [rajkurup](https://wordpress.org/support/users/rajkurup/)
 * (@rajkurup)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-migration-issue-2/#post-8950898)
 * Hi Michelle
 * thanks for the quick reply.
 * forgot to include the site… [http://www.j-air.com.au](http://www.j-air.com.au)
 *  Thread Starter [rajkurup](https://wordpress.org/support/users/rajkurup/)
 * (@rajkurup)
 * [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-migration-issue-2/#post-8950900)
 * Also, there is no error message… the users say it is just blank white…

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘wordpress migration issue’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [rajkurup](https://wordpress.org/support/users/rajkurup/)
 * Last activity: [9 years, 1 month ago](https://wordpress.org/support/topic/wordpress-migration-issue-2/#post-8950900)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics