WordPress Logout Issue – Plugin conflict leading to white screen of death

  • Resolved Joy

    (@joydeep-chatterjee)


    4 years, 9 months ago

    I have a plugin in my website “WP Events Manager” in my theme “Eduma” by “Thimpress” which was causing a WordPress logout issue. After debugging I came to know that after deactivating the plugin the logout functionality works fine, But the major problem deactivating is that the data associated with the plugin is powering the maximum parts of the website. Right Now the status of the plugin is active.

    Website URL : http://webmateinfo.net/demo/HTML/

    Regarding this issue the following process i’ve tried and came so far :-

    I’ve tried with the wordpress logout functions but non of them came up with a different solution.

    I tried to redirect the logout action to another page but no redirections are working either

    Deactivating all the plugins related to custom logout functions but that wasn’t causing the issue.

    Only after deactivating this plugin the logout functionality works fine.

    The website is getting logged out but instead of redirecting the screen ends with a white screen of death with URL : http://webmateinfo.net/demo/HTML/wp-login.php?action=logout&_wpnonce=aafafd9dea

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hitesh Makvana

    (@hiteshmakvana)

    4 years, 9 months ago

    Hi @joydeep-chatterjee ,

    Thank you for providing all the information. You have two option to generate logout url as per your theme set up.

    1. add following code to your child theme’s functions.php file 

    
add_filter('submit_event_form_logout_url','theme_slug_wpeventmanager_logout_url');
theme_slug_wpeventmanager_logout_url($logout_url){
    $logout_url = 'YOUR LOGOUT SLUG HERE'; //you can pass your custom logout slug  here
    return $logout_url;
}

    2. Override the template file called account-signin.php by following this doc https://www.wp-eventmanager.com/template-files-override/
    and change the logout URL from template file.

    I hope this helps.
    Thank you

    Thread Starter Joy

    (@joydeep-chatterjee)

    4 years, 9 months ago

    Howdy @hiteshmakvana ,
    Hope you’re doing great

    Thanks a lot for your help but meanwhile …. i’ve got stuck one more problem regarding validation message.

    When the user submits the login form entered with invalid username (which doesn’t exists) or password field left blank/invalid then It displays no validation messages.

    I checked two files and one of the file inside “form” folder named “class-ur-form-field-user-login.php” there in Line 68 “return __( ‘Invalid username ! ‘, ‘user-registration’ );” , this line is present. But i’m unable to get why the validation mesaages don’t show up in my website ?

    The page I need help with: http://webmateinfo.net/demo/HTML/user-login

    Looking forward to hear back from you soon…

    Hitesh Makvana

    (@hiteshmakvana)

    4 years, 9 months ago

    Hi @joydeep-chatterjee ,

    I checked two files and one of the file inside “form” folder named “class-ur-form-field-user-login.php”

    This is not from our plugin. For login and registration process you are using different plugin.

    Let me know if you have any query regarding the logout url issue.

    Thank you

    Thread Starter Joy

    (@joydeep-chatterjee)

    4 years, 9 months ago

    Hey @hiteshmakvana

    Hope you are doing great and thanks for helping me out. Then for the time being I’m not having issue regarding this plugin but if it arose then i’ll post a request.

    Thanks …

Viewing 4 replies - 1 through 4 (of 4 total)
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