Support » Requests and Feedback » WordPress login issues

  • Hey everyone, i can not login to the site does not take my email and password, and when i tried to reset it it did not recognize my email

    The page I need help with: [log in to see the link]

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  • Hello,

    Sorry to hear you’re having trouble accessing your website and resetting your password.

    Can you confirm if your username and email combination are quite correct?

    If you are still unable to reset your password, I’ll like to ask if you install WordPress on your website using Softaculous.

    With Softaculous, you can easily regain access to your website dashboard



    Here is an article that describes how to reset your credentials by hand. I would recommend the way via phpmyadmin. The support of your hoster can help you if necessary:

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