Support » Theme: Wellington » WordPress login ends in a blank page

  • Resolved scinet

    (@scinet)


    Hello,

    we have a page running the Wellington theme and updated it to 2.0 a while ago (according to our documentation).

    Now we tried to enter the backend, but when logging in with correct login data (or false, same error occurs), the login page is completely blank.
    The PHP error log is empty.

    The last update that could likely have caused this error was the Wellington theme. The frontend works fine.

    What could be done to fix this issue?

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  • Theme Author ThemeZee

    (@themezee)

    Hi there,

    Thanks so much for using Wellington.

    The theme does not have any issues and should not cause this problem, since it is mostly active in the frontend. Problems on the backend are most likely caused by some other plugin.

    I can only recommend to contact your webhost. A blank page usually indicates a PHP error, so maybe error logging is turned off. They should be able to help you with that. Once you know the exact error message, you are able to track down the issue.

    Cheers,
    Thomas

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