Title: wordpress issue…database??
Last modified: August 19, 2016

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# wordpress issue…database??

 *  [lloydsapple](https://wordpress.org/support/users/lloydsapple/)
 * (@lloydsapple)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/wordpress-issuedatabase/)
 * I created a wordpress blog (elitelawngarden.com). If you go to the blog you’ll
   see it’s the default template.
 * The problem is that when I go through all of the steps and get to the part where
   I install the actual blog (fill out form with the blogs name and my email as 
   i’ve done with other blogs) i get sent to a blank screen and never get an email
   with the login code.
 * I deleted all my files in the phpadmin database and before that tried to create
   a user…but wordpress out smarted me and said there was some kind of error (forget
   the exact wording). Once I deleted everything I did the ‘5 minute install’ again
   and once again never received the confirmation email.
 * Please help. My hosting company said its a wordpress issue. Actually here is 
   the email they sent:
 * This seems like a wordpress issue versus our setup. Have you tried their support
   or forum?
 * Also, can you go through the manual setup? Does that work?
 * I have a HELM account with reliablesite.net.
 * Any help or advice in the right direction would be great. Thanks!
 * [**moderated–bump removed.** Please refrain from bumping as per [Forum Rules](http://wordpress.org/support/topic/68664?replies=6)]

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [MichaelH](https://wordpress.org/support/users/michaelh/)
 * (@michaelh)
 * [16 years, 7 months ago](https://wordpress.org/support/topic/wordpress-issuedatabase/#post-1211575)
 * Seen that kind of problem on some hosts…usually with a Windows type plan.
 * If WordPress is getting installed and you aren’t getting the email, then use 
   the technique here to [reset your password](http://codex.wordpress.org/Resetting_Your_Password).
 *  Thread Starter [lloydsapple](https://wordpress.org/support/users/lloydsapple/)
 * (@lloydsapple)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/wordpress-issuedatabase/#post-1211763)
 * i tried to reset the password via database, but the issue is that i’m not resetting
   it, rather, i’m not getting one established. When I create from scratch via msql
   database, it does not work.
 * Any more ideas? I think my hosting company hates me now or something because 
   they won’t fix the problem. Not sure what can be done without their help to get
   a login established.
 * Any suggestions?????
 *  Thread Starter [lloydsapple](https://wordpress.org/support/users/lloydsapple/)
 * (@lloydsapple)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/wordpress-issuedatabase/#post-1211764)
 * Again, I get to this step….
    [http://codex.wordpress.org/images/thumb/1/1b/install-step5.png/640px-install-step5.png](http://codex.wordpress.org/images/thumb/1/1b/install-step5.png/640px-install-step5.png)
 * But I don’t get to the next image, as below shows (and i’ve done it correctly
   a few times before).
 * [http://codex.wordpress.org/images/thumb/4/46/install-step6.png/640px-install-step6.png](http://codex.wordpress.org/images/thumb/4/46/install-step6.png/640px-install-step6.png)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘wordpress issue…database??’ is closed to new replies.

## Tags

 * [database](https://wordpress.org/support/topic-tag/database/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 2 participants
 * Last reply from: [lloydsapple](https://wordpress.org/support/users/lloydsapple/)
 * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/wordpress-issuedatabase/#post-1211764)
 * Status: not resolved

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