Support » Fixing WordPress » WordPress is sending multiple copies of the same email containing backups

  • Hello,

    I am having trouble with my database manager plugins sending multiple emails containing copies of the same back up for two of my websites.

    I am using the plugins WordPress Database Backup for one of my websites, and Online Backup for WordPress for the other. Both are configured correctly (as far as scheduling), and are set up to send daily updates. However, multiple copies of the same email containing the backup are sent. This morning we received 3 emails containing the same backup for one site, and 4 emails containing the same backup for the second site.

    Has anyone else encountered this problem? I have done numerous Google searches and forum searches, but have been unable to find anything similar to this issue.

    Thank you for time and replies!

    [No bumping, please.]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I’m not sure this problem is limited to your database plugins.

    I recently updated several of my sites to WP 3.2.1, and right after that, the contact form I use began sending multiple copies. I’ve seen the end recipient of the form get 3-4-5 copies of the same message, same thing if the sender requests to receive a copy of the message.

    I’m using Secure and Accessible PHP Contact Form plugin, and this happened on v.2.1WP B20110125 and v.2.1WP B20110624

    Thing is, a couple of sites I had upgraded to 3.2.1 at a different host do not send the multiple messages, and I’m still using v.2.1WP B20110125 on those sites.

    I’m not sure if something changed with PHP on the first host or not.

    Thanks for your reply, Summer. After doing more testing, I am beginning to suspect that it is a problem with the latest WordPress update. Has anyone else seen the same issues?

    My initial investigations were leading me to think the PHP config on my server had changed, until I started doing the usual “disable plugins one by one” test, which turned up something unusual:

    Mike Jolley, author of the contact form plugin, is working on a fix. He said to keep an eye on the Github page for an update, so I expect my particular plugin conflict to be resolved soon.

    Since I know he’s working on it, I can endure duplicate emails for another few days/weeks 🙂

    So maybe your issue is a plugin conflict, one of the others is causing your database plugin to go nuts?

    Hi Jordan,

    I’m having the same problem with WordPress database backup, and I also tried WordPress Complete backup, and got similarly weird problems: it tries to start a second backup when the first is finished.

    Have you made any progress on figuring out the cause?

    I’m using the Suffusion theme, for what it’s worth.

    – Matt

Viewing 4 replies - 1 through 4 (of 4 total)
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