[closed] WordPress is auto converting my png to jpg (3 posts)

  1. midian42
    Posted 4 years ago #

    I'm running two wordpress hosted blogs and it says that I can upload png files and yet every time I do, it converts them to jpg. How do I stop this?

  2. midian42
    Posted 4 years ago #

    So I figured out that it's not the file that's the problem, although for some reason it was converting some of my files into jpgs. It seems that the real problem, though, is in WordPress. I created a brand new png and it still isn't uploading right.

    After some googling, it seems that WordPress is the problem. It refuses to make transparent images transparent.

    Is there anyway to fix this? It's rather silly to say you accept a file but then don't really accept it. Being hosted by WordPress makes me ineligible for a plug-in to correct this problem.

    Does anyone have an answer?

  3. cubecolour
    Posted 4 years ago #

    If you are hosted on WordPress.com you need to request support at http://en.forums.wordpress.com

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