Support » Fixing WordPress » WordPress iPage PHP 7.1 White Page Error

  • Resolved MarcL85

    (@marclanz)


    Hi,
    Newbie here, trying to build my website,
    Everything worked great with the free Elementor plugin, iPage hosting and PHP 5.6 and extended maximum PHP memory possible…

    However i ordered Elementor Pro and a white page occurred within the building process.
    After reading posts, i have upgraded to PHP 7.1 and now i have nothing. Not even the wordpress dashboard. With this indication on my website:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.
    Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.
    More information about this error may be available in the server error log.

    I have checked all the requirement necessary here and i have everything right!
    https://docs.elementor.com/article/38-requirements

    So i am stuck!
    Thank you very much for your help
    Marc

Viewing 2 replies - 1 through 2 (of 2 total)
  • MarcL85

    (@marclanz)

    So contacted iPage and now worked fine.
    Here is their answer:
    “You have only set the version. Settings are not updated. I have set memory_limit and session path.”

    🙂
    Marc

    Manolo

    (@manololopez)

    Thank you very much Marc, I had the same problem, but to me it happened that I had the PHP version inferior to 7, I updated from CPanel and everything. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)
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