Title: WordPress installed, but no access
Last modified: August 20, 2016

---

# WordPress installed, but no access

 *  [Sue](https://wordpress.org/support/users/sue1201/)
 * (@sue1201)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/)
 * I have installed WordPress to my website [http://www.pencashna.com](http://www.pencashna.com)
   which is hosted by 1and1. All went smoothly, until I reached their instruction
   to:
 * **_Open a browser and access your domain. When the domain points to the correct
   folder, you should see a WordPress page informing you that there is no configuration
   file._**
 * What I get instead is an error message:
 * **_Parse error: syntax error, unexpected T\_OBJECT\_OPERATOR in /homepages/8/
   d73635425/htdocs/pencashna-wp/wordpress/wp-admin/index.php on line 33_**
 * I had a look at index.php, but line 33 appears to be a comment, so obviously 
   it doesn’t really mean line 33! I searched the file for T_OBJECT_OPERATOR but
   it isn’t there. I don’t know much about php.
 * Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/#post-2514403)
 * Try re-uploading all files & folders from a **fresh** download of WordPress.
 *  Thread Starter [Sue](https://wordpress.org/support/users/sue1201/)
 * (@sue1201)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/#post-2514408)
 * OK, trying it now. Hold the line!
 *  Thread Starter [Sue](https://wordpress.org/support/users/sue1201/)
 * (@sue1201)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/#post-2514441)
 * OK, I got a bit further this time. Thanks for the suggestion Esmi, it never occurred
   to me that it might be a corrupt download.
 * But now I get a message saying:
 * **_Your server is running PHP version 4.4.9 but WordPress 3.3.1 requires at least
   5.2.4._**
 * Oh dear! Looks like 1and1 need to upgrade. I will be sending them an email shortly.
 * Thanks again for the assistance.
    Sue x
 *  [Tim S](https://wordpress.org/support/users/tim-s/)
 * (@tim-s)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/#post-2514458)
 * Hi Sue,
 * This is certainly something to take up with your host. In all likelihood they
   should be able to move your account to a server that meets the requirements for
   WordPress. I work for a large hosting company and we do this sort of thing all
   the time. I hope this helps!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress installed, but no access’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [Tim S](https://wordpress.org/support/users/tim-s/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/wordpress-installed-but-no-access/#post-2514458)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics