Support » Installing WordPress » WordPress Install Page Just Keeps Refreshing

  • Resolved asdf1234

    (@asdf1234)


    I just copied a fresh download of WordPress to my Amazon EC2 server but when I try to go through the installation process, it just reloads the page with no error. You can see it here, try and install it.
    https://www.qview.io/wordpress2/

    I have downloaded multiple copies of WordPress, tried installing each fresh download, spooled up new servers and tried those, nothing changed. I’ve installed WordPress probably 50 times, I’m very knowledgeable on it, I just can’t get this one to work.

    My suspected reasoning is that this is my first time attempting it on a Cloudfront / Load Balancer / SSL / EC2 combination, I’ve never used Amazon’s free SSL services before. After a lot of support requests with Amazon, I got the SSL to work, the new problem was that WordPress was trying to load the install CSS and JS over HTTP but my server killed the request because it required HTTPS. I added “$_SERVER[‘HTTPS’]=’on’;” to the wp-config file along with the correct database information (MySQL) and at least then the page would load properly. However, when you try and click the Install Now button, it just refreshes the page and doesn’t do anything else. Give it a whirl for yourself.

    My Amazon setup is working for all other PHP files on the domain and is currently set up as DNS -> Route53 -> Cloudfront -> Load Balancer -> ACM (Amazon Certificate Manager for SSL) -> EC2.

    I have no clue why the page would just flash and reload instead of installing. Any ideas?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Just in case you’ve not observed this yet, the problem is only happening with the default “English (United States)” language. Selecting any other language (including UK and Canadian English) seems to work (at least it takes you to the next stage of the installation process).

    Thread Starter asdf1234

    (@asdf1234)

    I didn’t even know about that problem. I was referring to the next step where you attempt to install it. Fill out any information you want, click the button and it doesn’t install, it just refreshes the page. I’ve even entered correct information for the database details, same thing. Normally it would work or tell you an error, here nothing happens.

    Thread Starter asdf1234

    (@asdf1234)

    I figured it out. I hadn’t configured Cloudfront to allow passing headers through to the endpoint so the $_GET parameters were getting dropped. Once I set up Cloudfront with a customized cache policy that allowed them to pass through, it worked.

Viewing 3 replies - 1 through 3 (of 3 total)
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