Title: WordPress IE Issue
Last modified: August 20, 2016

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# WordPress IE Issue

 *  [toplinepub](https://wordpress.org/support/users/toplinepub/)
 * (@toplinepub)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/)
 * Hi there,
 * Our website is [donedealatl.com](http://donedealatl.com)
 * When a visitor views our site in IE and clicks around, the screen fades out disabling
   links, forms, etc.
 * Also, the problem seems to do with Fancybox or another wordpress plugin….I think.
 * Please help!
 * Thanks in advance!

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187543)
 * You have javascript errors.
 * Have you tried:
 * – deactivating all plugins (yes, all) to see if this resolves the problem. If
   this works, re-activate the plugins one by one until you find the problematic
   plugin(s). Don’t forget the ones in mu-plugins. If you can’t get into your admin
   dashboard, try resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, 
   an apparently inactive plugin can still cause problems.
 * – switching to the Twenty Eleven theme to rule out any theme-specific problems.
 *  Thread Starter [toplinepub](https://wordpress.org/support/users/toplinepub/)
 * (@toplinepub)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187862)
 * thanks – here’s an update:
 * I disabled all the plugins – still had problem.
 * I changed the theme – still had a problem
 * Here’s what’s happening:
 * On the home page, and only the home page (all other pages work normal), anytime
   you click anywhere – on the page background, on an image, on a link up top, on
   a link in footer…ANYWHERE – the screen turns black.
 * If this is happening only on the home page, do you have any idea what it could
   be?
 * Thanks!
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187867)
 * Did you disable ALL plugins?
 * The problem is caused by a javascript error in the jQuery Form Plugin
    on that
   page and a javascript error in lightbox.
 *  Thread Starter [toplinepub](https://wordpress.org/support/users/toplinepub/)
 * (@toplinepub)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187873)
 * awesome – thanks!!!
 *  Thread Starter [toplinepub](https://wordpress.org/support/users/toplinepub/)
 * (@toplinepub)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187874)
 * by the way, my best friend is a former SF medic – 51 yrs old – maybe you guys
   know each other?
 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187885)
 * I don’t think so. 51 – he is just a kid.
 * Pls mark resolved.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WordPress IE Issue’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 2 participants
 * Last reply from: [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * Last activity: [14 years, 8 months ago](https://wordpress.org/support/topic/wordpress-ie-issue/#post-2187885)
 * Status: not resolved

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