Support » Plugin: Gantry 5 Framework » WordPress Gantry5 RoxBox iPhone Problem

    • WordPress Version 4.6
    • Gantry 5 Framework: Version 5.3.4
    • Helium (v5.3.4 / g5_helium)
    • PHP Version 5.5.38

    This is the problem, (Only on iPhone);
    When I try to swipe left/right on the phone to see the previous/next picture, it usually doesn’t change the picture but instead scrolls the background page up or down

    Any help or advice would be greatly appreciated.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Tried this but did not help;

    .rokbox-wrapper {
      z-index: 1001;
    }

    UPDATE
    This is the problem, (Only on iPhone and iPad):
    When I click on a thumbnail picture on this page http://www.arcadia-estates.com/luxury-villa-properties-cyprus/ to maximise it, and then I swipe left/right on the screen to see the previous/next picture, it usually doesn’t change the picture but instead scrolls the background page up or down.

    Plugin Author Gantry

    (@gantry)

    I just tried on my iPhone with iOS 10 and all seems to be fine. I can swipe through the RokBox picture just fine.

    When I view the website using Android RoxBox works well. My client is having a much different experience.

    • Using iOS 10

    “When I swipe left or right on a picture (on the iPhone or iPad), if the swipe isn’t perfectly horizontal then instead of displaying the next/previous picture it scrolls the background page (the text behind the picture) up or down. It’s very noticeable. How can I turn off background page scrolling while a picture is being viewed? Basically I want to make it so that when a picture is viewed, any swiping will just scroll through the pictures gallery while the background page will remain immobile/still.”

    • This reply was modified 2 years, 10 months ago by  Vern Southern. Reason: Entered wrong number for iOS version
    Plugin Author Gantry

    (@gantry)

    Just like I wrote above – it works fine for me, I’m unable to replicate it on iOS Safari. Can you please ask your client about what browser is he using on his iPhone/iPad ?

    Hi Gantry,
    Can you not scroll the background page/text up and down at all while viewing a picture? I tried that on 4 different iPhones and they could all do it. All using Safari.

    Regards,

    Plugin Author Gantry

    (@gantry)

    Hi guys,

    Sorry for late reply guys. It’s been crazy out here lately.
    Is this still an issue?

    Thanks,
    Jakub

Viewing 7 replies - 1 through 7 (of 7 total)
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