Title: WordPress Forms Plugin – not getting data
Last modified: August 19, 2016

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# WordPress Forms Plugin – not getting data

 *  [ravenscroft](https://wordpress.org/support/users/ravenscroft/)
 * (@ravenscroft)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/)
 * hello everyone
 * I set up a great form I like a lot with the “wordpress forms” plugin and when
   I finish it comes up saying FORM SENT!
 * but no matter what e-mail I send it to I never get anything
 * any ideas?
 * this is the page with my form on it
 * [http://gatelessmedia.com/blog/form/project-form/](http://gatelessmedia.com/blog/form/project-form/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Vitor Carvalho](https://wordpress.org/support/users/lightningspirit/)
 * (@lightningspirit)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/#post-1767683)
 * Hello,
    Wordpress Forms uses `wp_mail()` function to send emails which requires
   that php.ini as SMTP and smtp_port defined. Maybe your hosting server does not
   have it. To test:
    - please, verify in your wordpress admin general settings email is set
    - Create a new user
 * If you don’t receive any email from wordpress you definitely have php.ini tags
   not set. You should ask your hosting provider if you are able to set it or if
   they can do that for you.
 *  [Vitor Carvalho](https://wordpress.org/support/users/lightningspirit/)
 * (@lightningspirit)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/#post-1767719)
 * Or if you prefer you can use a plugin to send emails more easily. For instance
   you can use [WP Mail SMTP](http://wordpress.org/extend/plugins/wp-mail-smtp/)
   plugin to set up a SMTP to send your emails.
 *  [terrence.](https://wordpress.org/support/users/terrence-1/)
 * (@terrence-1)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/#post-1767782)
 * hello,
 * im having the exact same problem as above and i have Godaddy hosting. i checked
   out the WP Mail SMTP plugin but I don’t want just plain emails to be sent, I 
   really accomplished what I wanted using WordPress Forms. i made a new user and
   the confirmation email came in just fine. did anybody find a solution?
 *  [Vitor Carvalho](https://wordpress.org/support/users/lightningspirit/)
 * (@lightningspirit)
 * [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/#post-1767786)
 * The solution is there: SMTP Mail.
    If you are in Godaddy, maybe you should ask
   them.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress Forms Plugin – not getting data’ is closed to new replies.

 * 4 replies
 * 3 participants
 * Last reply from: [Vitor Carvalho](https://wordpress.org/support/users/lightningspirit/)
 * Last activity: [15 years, 6 months ago](https://wordpress.org/support/topic/wordpress-forms-plugin-not-getting-data/#post-1767786)
 * Status: not resolved

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