Title: WordPress fatal error
Last modified: August 30, 2016

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# WordPress fatal error

 *  [nsanze1983](https://wordpress.org/support/users/nsanze1983/)
 * (@nsanze1983)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-fatal-error-6/)
 * Warning: require(/home/pethealthcare/public_html/healthresults.net/wp-includes/
   load.php): failed to open stream: No such file or directory in /home/pethealthcare/
   public_html/healthresults.net/wp-settings.php on line 21
 * Fatal error: require(): Failed opening required ‘/home/pethealthcare/public_html/
   healthresults.net/wp-includes/load.php’ (include_path=’.:/usr/lib/php:/usr/local/
   lib/php’) in /home/pethealthcare/public_html/healthresults.net/wp-settings.php
   on line 21

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-fatal-error-6/#post-6772537)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  [mindula](https://wordpress.org/support/users/mindula/)
 * (@mindula)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-fatal-error-6/#post-6772545)
 * Fatal error: Call to undefined function add_shortcode_param() in /home/ipsguide/
   public_html/7490/wp-content/plugins/background-videos-for-visual-composer/background-
   videos-for-vc.php on line 406
    i can’t login in to my account please help me
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-fatal-error-6/#post-6772548)
 * If the above didn’t work for you, please open your own thread: [https://wordpress.org/support/forum/how-to-and-troubleshooting#postform](https://wordpress.org/support/forum/how-to-and-troubleshooting#postform)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress fatal error’ is closed to new replies.

## Tags

 * [Failed](https://wordpress.org/support/topic-tag/failed/)
 * [fatal](https://wordpress.org/support/topic-tag/fatal/)
 * [line](https://wordpress.org/support/topic-tag/line/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-fatal-error-6/#post-6772548)
 * Status: not resolved

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