Title: WordPress Error log site crashing Last modified: July 15, 2023 --- # WordPress Error log site crashing * Resolved [dmullally](https://wordpress.org/support/users/dmullally/) * (@dmullally) * [3 years, 1 month ago](https://wordpress.org/support/topic/wordpress-error-log-site-crashing/) * ```wp-block-code [15-Jul-2023 13:03:05 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Integrations/IntegrationInterface.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/killaloe/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php:87Stack trace: 0 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Payments/PaymentMethodTypeInterface.php(6): Automattic\Jetpack\Autoloader\jpa51b108f1ecd9d34ea1edd07d52359bc\PHP_Autoloader::load_class() 1 /home/killaloe/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php(87): require('/home/killaloe/…') 2 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Payments/Integrations/AbstractPaymentMethodType.php(11): Automattic\Jetpack\Autoloader\jpa51b108f1ecd9d34ea1edd07d52359bc\PHP_Autoloader::load_class() 3 /home/killaloe/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php(87): require('/home/killaloe/…') 4 [internal function]: Automattic\Jetpack\Autoloader\jpa51b108f1ecd9d34ea1edd07d52359bc\PHP_Autoloader::load_class() 5 /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(741): class_exists() 6 /home/killaloe/public_html/wp-includes/class-wp-hook.php(308): woocommerce_gateway_stripe_woocommerce_block_support() 7 /home/killaloe/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() 8 /home/killaloe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 9 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Bootstrap.php(88): do_action() 10 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Package.php(125): Automattic\WooCommerce\Blocks\Domain\Bootstrap->__construct() 11 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Registry/AbstractDependencyType.php(42): Automattic\WooCommerce\Blocks\Package::Automattic\WooCommerce\Blocks{closure}() 12 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Registry/SharedType.php(28): Automattic\WooCommerce\Blocks\Registry\AbstractDependencyType->resolve_value() 13 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Registry/Container.php(96): Automattic\WooCommerce\Blocks\Registry\SharedType->get() 14 /home/killaloe/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Package.php(44): Automattic\WooCommerce\Blocks\Registry\Container->get() 15 [internal function]: Automattic\WooCommerce\Blocks\Package::init() 16 /home/killaloe/public_html/wp-content/plugins/woocommerce/src/Packages.php(71): call_user_func() 17 /home/killaloe/public_html/wp-content/plugins/woocommerce/src/Packages.php(44): Automattic\WooCommerce\Packages::load_packages() 18 /home/killaloe/public_html/wp-includes/class-wp-hook.php(308): Automattic\WooCommerce\Packages::on_init() 19 /home/killaloe/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() 20 /home/killaloe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 21 /home/killaloe/public_html/wp-settings.php(486): do_action() 22 /home/killaloe/public_html/wp-config.php(102): require_once('/home/killaloe/…') 23 /home/killaloe/public_html/wp-load.php(50): require_once('/home/killaloe/…') 24 /home/killaloe/public_html/wp-blog-header.php(13): require_once('/home/killaloe/…') 25 /home/killaloe/public_html/index.php(17): require('/home/killaloe/…') 26 {main} thrown in /home/killaloe/public_html/wp-content/plugins/woocommerce/vendor/jetpack-autoloader/class-php-autoloader.php on line 87[15-Jul-2023 13:03:05 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/includes/class-wc-stripe-webhook-handler.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php:168Stack trace: 0 /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(140): WC_Stripe->init() 1 /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(77): WC_Stripe->__construct() 2 /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(681): WC_Stripe::get_instance() 3 /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php(703): woocommerce_gateway_stripe() 4 /home/killaloe/public_html/wp-includes/class-wp-hook.php(308): woocommerce_gateway_stripe_init() 5 /home/killaloe/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() 6 /home/killaloe/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() 7 /home/killaloe/public_html/wp-settings.php(486): do_action() 8 /home/killaloe/public_html/wp-config.php(102): require_once('/home/killaloe/…') 9 /home/killaloe/public_html/wp-load.php(50): require_once('/home/killaloe/…') 10 /home/killaloe/public_html/wp-blog-header.php(13): require_once('/home/killaloe/…') 11 /home/killaloe/public_html/index.php(17): require('/home/killaloe/…') 12 {main} thrown in /home/killaloe/public_html/wp-content/plugins/woocommerce-gateway-stripe/woocommerce-gateway-stripe.php on line 168[15-Jul-2023 13:43:49 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/killaloe/public_html/wp-content/plugins/woocommerce/includes/widgets/class-wc-widget-price-filter.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/wc-widget-functions.php:20Stack trace: 0 /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(33): require() 1 /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(459): include_once('/home/killaloe/…') 2 /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(185): WooCommerce->includes() 3 /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/class-woocommerce.php(144): WooCommerce->__construct() 4 /home/killaloe/public_html/wp-content/plugins/woocommerce/woocommerce.php(47): WooCommerce::instance() 5 /home/killaloe/public_html/wp-content/plugins/woocommerce/woocommerce.php(62): WC() 6 /home/killaloe/public_html/wp-settings.php(453): include_once('/home/killaloe/…') 7 /home/killaloe/public_html/wp-config.php(102): require_once('/home/killaloe/…') 8 /home/killaloe/public_html/wp-load.php(50): require_once('/home/killaloe/…') 9 /home/killaloe/public_html/wp-blog-header.php(13): require_once('/home/killaloe/…') 10 /home/killaloe/public_html/index.php(17): require('/home/killaloe/…') 11 {main} thrown in /home/killaloe/public_html/wp-content/plugins/woocommerce/includes/wc-widget-functions.php on line 20[15-Jul-2023 13:43:59 UTC] PHP Fatal error: Uncaught Error: Failed opening required '/home/killaloe/public_html/wp-includes/media.php' (include_path='.:/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/usr/share/php') in /home/killaloe/public_html/wp-settings.php:235Stack trace: 0 /home/killaloe/public_html/wp-config.php(102): require_once() 1 /home/killaloe/public_html/wp-load.php(50): require_once('/home/killaloe/…') 2 /home/killaloe/public_html/wp-blog-header.php(13): require_once('/home/killaloe/…') 3 /home/killaloe/public_html/index.php(17): require('/home/killaloe/…') 4 {main} thrown in /home/killaloe/public_html/wp-settings.php on line 235 ``` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwordpress-error-log-site-crashing%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 3 replies - 1 through 3 (of 3 total) * [Saif](https://wordpress.org/support/users/babylon1999/) * (@babylon1999) * [3 years, 1 month ago](https://wordpress.org/support/topic/wordpress-error-log-site-crashing/#post-16907216) * Hello [@dmullally](https://wordpress.org/support/users/dmullally/), * Thank you for reaching out! * Seems like a few templates are relying on the following file, but it’s either not found, corrupted or not readable due to a permission rule. * `/opt/alt/php80/usr/share/pear:/opt/alt/php80/usr/share/php:/usr/share/pear:/ usr/share/php` * Could you please get in touch with your hosting provider about this? They can verify the file’s path or assist you in re-installing WordPress if there were any issues during your last update. Let us know how it goes! :‎) * Thread Starter [dmullally](https://wordpress.org/support/users/dmullally/) * (@dmullally) * [3 years, 1 month ago](https://wordpress.org/support/topic/wordpress-error-log-site-crashing/#post-16929145) * Thanks Saif , looks like the problem was related to an upgrade of php from 7.4 to 8.0 , we tried 8.1 and 8.2 and they have issues also , so we have reverted back to 7.4 until we can determine which plugin(s) is(are) causing the issue * [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * (@beautyofcode) * [3 years, 1 month ago](https://wordpress.org/support/topic/wordpress-error-log-site-crashing/#post-16941126) * Hi [@dmullally](https://wordpress.org/support/users/dmullally/) , * Glad to hear that you have managed to identify where the problem was coming from. * > so we have reverted back to 7.4 until we can determine which plugin(s) is(are) > causing the issue * That sounds like a plan! * I’ll go ahead and mark this as resolved then, however feel free to [create a new topic](https://wordpress.org/support/plugin/woocommerce/#new-topic-0) if you need any further help. * Also, if you have a minute, we’d love it if you could leave us a review:  * [https://wordpress.org/support/plugin/woocommerce/reviews/](https://wordpress.org/support/plugin/woocommerce/reviews/) * Cheers! Viewing 3 replies - 1 through 3 (of 3 total) The topic ‘WordPress Error log site crashing’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3640790) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [Crash](https://wordpress.org/support/topic-tag/crash/) * 3 replies * 3 participants * Last reply from: [Beauty of Code (woo-hc)](https://wordpress.org/support/users/beautyofcode/) * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/wordpress-error-log-site-crashing/#post-16941126) * Status: resolved