• Resolved dariush11

    (@dariush11)


    Hi,
    In latest versions of plugin, the wordpress send technical problem message. I waited for updates but in 5 new versions the problem still remains.

    ===================
    یک خطا از نوع E_ERROR در خط 70 از پرونده /home/frashm/public_html/wp-content/plugins/seo-by-rank-math/includes/class-helper.php رخ داد. پیام خطا: Uncaught Exception: DateTime::__construct(): Failed to parse time string (۱۳۹۸-۰۸-۱۸ ۱۰:۲۴:۲۱) at position 0 (�): Unexpected character in /home/frashm/public_html/wp-content/plugins/seo-by-rank-math/includes/class-helper.php:70
    Stack trace:
    #0 /home/frashm/public_html/wp-content/plugins/seo-by-rank-math/includes/class-helper.php(70): DateTime->__construct(‘\xDB\xB1\xDB\xB3\xDB\xB9\xDB\xB8-\xDB\xB0\xDB\xB8-\xDB…’)
    #1 /home/frashm/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/search-console/class-search-console.php(130): RankMath\Helper::get_midnight(‘\xDB\xB1\xDB\xB3\xDB\xB9\xDB\xB8-\xDB\xB0\xDB\xB8-\xDB…’)
    #2 /home/frashm/public_html/wp-includes/class-wp-hook.php(286): RankMath\Search_Console\Search_Console->dashboard_widget()
    #3 /home/frashm/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array)
    #4 /home/frashm/public_html/wp-includes/plugin.php(531): WP_Hook->do_action(Array)
    #5 /home/frashm/public_html/wp-content/plugins/seo-by-rank-math/inc

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter dariush11

    (@dariush11)

    This issue exists in at least 3 installs on 3 different sites.

    Plugin Author Rank Math

    (@rankmath)

    Hello @dariush11

    Thank you for contacting the support.

    It seems like some other plugin or your theme is converting the datetime to a different language.

    The plugin or the theme should convert the datetime only where it is needed. Most probably it would be needed on the frontend. On your site, it looks like the datetime is converted everywhere.

    To find the culprit, please troubleshoot the issue by following the steps given here:
    https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Assuming you are using the latest version of the plugin and the problem is solved, we are closing this topic.

    If that is not the case, please feel free to open a new topic or reply to this one and we would be more than happy to assist.

    Thank you.

    Thread Starter dariush11

    (@dariush11)

    Thanks for your help. I’ve changed the local language format of digits in dates and solved the issue. I change the rating of the plugin to 5 star.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Thank you for your understanding and glad it helped.

    If you need any other assistance, please feel free to open a new support topic and we will be more than happy to assist.

Viewing 5 replies - 1 through 5 (of 5 total)
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