WordPress emailing erroneous 'Your Password Has Been Reset' Emails

  • Resolved Patrick I

    (@pat-inhoer)


    8 years, 8 months ago

    Hi,

    After updating to 4.3, members of our website have been getting this email from ‘WordPress@OurDomainName.com’:

    This notice confirms that your password was changed on *sitename*.

    If you did not change your password, please contact the Site Administrator at
    *site email address*

    This email has been sent to *subscriber*

    Regards,

    Some of our members are getting multiples of this email.

    Ideas?

    – patrick

Viewing 6 replies - 1 through 6 (of 6 total)
  • Amado.Miami

    (@amadomiami)

    8 years, 8 months ago

    I am getting these too. Already have numerous users emailing me this morning. I administer 120 WP sites, with hundreds of users. Concerning as I immediately started running security scans. It is triggered by the WP 4.3 update

    Thread Starter Patrick I

    (@pat-inhoer)

    8 years, 8 months ago

    And to be clear… the passwords have not actually been reset.

    Amado.Miami

    (@amadomiami)

    8 years, 8 months ago

    It will keep sending the same notice over and over again every time you login to the same site. This is definitely a problem.

    Thread Starter Patrick I

    (@pat-inhoer)

    8 years, 8 months ago

    Ah – that’s what kicks off those emails… logging in. Thanks. I’ve now done some troubleshooting.

    I’m using DAP to manage my members. It’s seems if I log in via the WP login box, no email gets sent. If I log in via the DAP shortcode, an email gets sent every time… even if DAP LiveLinks is the only plug-in active.

    I’ve opened up a case with DAP, we’ll see what they say.

    Thread Starter Patrick I

    (@pat-inhoer)

    8 years, 8 months ago

    And here’s a thread detailing precisely whats wrong with DAP LiveLinks:

    https://wordpress.org/support/topic/wp-update-triggered-password-email-for-all-users

    Thread Starter Patrick I

    (@pat-inhoer)

    8 years, 8 months ago

    For me, this was a DAP plug-in problem. They’ve issued a fix (see my previous post). If you’re having this problem be sure to start a ticket with them and they’ll help you get sorted.

Viewing 6 replies - 1 through 6 (of 6 total)
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