Title: WordPress email help
Last modified: August 30, 2016

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# WordPress email help

 *  [Truefire](https://wordpress.org/support/users/truefire/)
 * (@truefire)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/wordpress-email-help/)
 * I have had wordpress up and running for sometime through godaddy. It has recently
   come to my attention that I am not receiving emails through the wordpress site.
   I have tried a number of plugins such as Easy WP SMTP, setting that up using 
   aols smtp server address. Plus, prior to that, tried some test runs with other
   plugins but all to no avail.
 * Every test email function that I attempt are never sent. I have tried numerous
   times across some of the more prominent, sought after mail plugins. Called godaddy
   to ensure there was nothing wrong in-house.
 * I have the ‘Contact Form 7′ plugin activated and have received emails through
   that contact form in the past without issue. Now I cannot receive any emails 
   using that form. I attempted both last night and today several times, to no avail.
   Never received one although the contact form advises ’email sent successfully’
   after striking the send key.
 * The only email related plugin activated and installed at the moment is the ‘Easy
   WP SMTP’, and I am receiving the following error message when trying to send 
   test email through that:
 * SMTP connect() failed.
 * Could anyone advise?
    Chris

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/wordpress-email-help/#post-6748882)
 * Your ports are blocked. Because GoDaddy blocks them. Did you try this prominent,
   sough-after mail plugin? Because it would have told you that 😉
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)
 * If you have access to cPanel at GoDaddy, enable the Remote Mall Exchanger function
   and then hook the plugin up to localhost port 25. That should work for your AOL
   mail.
 * Cheers
 *  Thread Starter [Truefire](https://wordpress.org/support/users/truefire/)
 * (@truefire)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/wordpress-email-help/#post-6748946)
 * Thanks Jason, very helpful sounding info. Will check into. THanks a million.
 *  Thread Starter [Truefire](https://wordpress.org/support/users/truefire/)
 * (@truefire)
 * [10 years, 5 months ago](https://wordpress.org/support/topic/wordpress-email-help/#post-6749097)
 * Jason, I checked into that tidbit a little bit further but unable to definitively
   locate a sector inside godaddy’s ‘remote mail exchanger’ for which to activate
   said function and to enter the port #25. I looked in every nook and cranny associated
   with my account, searched out help, etc;. Just not successful in locating.
 * I could have called godaddy but I’d rather not even go that route. Seemingly 
   such a disservice to many of their tech reps when callin in.
 * I was wondering about that plugin. Curious to know how it would benefit me with
   the contact form in my wordpress, if my wordpress is actually associated with
   godaddy anyway. How would it benefit me if godaddy is actually searching for 
   a ” —name—@domain name” anyway..Looking for domain name registered with them 
   apparently.
 * Well how would that plugin in benefit me? I’m just trying to determine how it
   would.
 * Thanks for anything.
 * Chris
 *  [kevmatic33](https://wordpress.org/support/users/kevmatic33/)
 * (@kevmatic33)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-email-help/#post-6749133)
 * You can find that setting in the cPanel in the Email section under the MX Entry
   option. There is a radio button to set it to either Remote Mail Exchanger or 
   Local Mail Exchanger

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress email help’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [kevmatic33](https://wordpress.org/support/users/kevmatic33/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/wordpress-email-help/#post-6749133)
 * Status: not resolved

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