Support » Plugin: WooCommerce » wordpress dashboard missing for users

  • Resolved William

    (@englishanywhere)


    When logged in as a normal user )subscriber user or student user) there is no WordPress Dashboard banner or user profile across the top under the website url. Show Toolbar when viewing site is checked.
    https://german-anywhere.com/wp-admin redirects to https://german-anywhere.com/my-account/

    When logged in as admin, the wordpress Dashboard banner is visible.(as a user it is not visible)

    Disabling the woocommerce plugin returns the wordpress Dashboard for the users.

    Searching in this forum and on stackoverflow it appears to be an issue with a conflict with the woocommerce plugin.

    Any suggestions on how to resolve it ?
    Without the wordpress user profile appearing then users will not be able to delete their accounts in wordpress by themselves.

    ‘`
    ### WordPress Environment ###

    WordPress address (URL): https://german-anywhere.com
    Site address (URL): https://german-anywhere.com
    WC Version: 5.6.0
    REST API Version: ✔ 5.6.0
    WC Blocks Version: ✔ 5.5.1
    Action Scheduler Version: ✔ 3.2.1
    WC Admin Version: ✔ 2.5.1
    Log Directory Writable: ✔
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.23
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1

    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.1.48-MariaDB-0ubuntu0.18.04.1
    Max Upload Size: 2 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔

    ### Database ###

    WC Database Version: 5.6.0
    WC Database Prefix: z72CyO_
    Total Database Size: 14.83MB
    Database Data Size: 8.17MB
    Database Index Size: 6.66MB
    z72CyO_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_actionscheduler_actions: Data: 0.08MB + Index: 0.13MB + Engine InnoDB
    z72CyO_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    z72CyO_ahm_assets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ahm_asset_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ahm_download_stats: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ahm_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ahm_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ahm_social_conns: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_bigbluebutton: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_bigbluebutton_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_bpges_queued_items: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    z72CyO_bpges_subscriptions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_bp_activity: Data: 0.02MB + Index: 0.16MB + Engine InnoDB
    z72CyO_bp_activity_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_friends: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_groups: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_bp_groups_groupmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_groups_members: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    z72CyO_bp_invitations: Data: 0.02MB + Index: 0.14MB + Engine InnoDB
    z72CyO_bp_messages_messages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_messages_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_messages_notices: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_bp_messages_recipients: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    z72CyO_bp_notifications: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    z72CyO_bp_notifications_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_optouts: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_bp_user_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_user_blogs_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_xprofile_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_bp_xprofile_fields: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    z72CyO_bp_xprofile_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_bp_xprofile_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_check_email_log: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    z72CyO_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    z72CyO_ea_appointments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_ea_connections: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_ea_error_logs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_meta_fields: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_options: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_services: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ea_staff: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_gamipress_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_gamipress_logs_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_gamipress_user_earnings: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_gamipress_user_earnings_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_contents: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_contents_libraries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_contents_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_contents_user_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_counters: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_libraries: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_h5p_libraries_cachedassets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_libraries_hub_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_h5p_libraries_languages: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_libraries_libraries: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_results: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_h5p_tags: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_h5p_tmpfiles: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ig_actions: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    z72CyO_ig_blocked_emails: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_campaigns: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_ig_contactmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_ig_contacts: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_ig_contacts_ips: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ig_contact_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_ig_forms: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_links: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_ig_lists: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_lists_contacts: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ig_mailing_queue: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ig_queue: Data: 0.02MB + Index: 0.13MB + Engine InnoDB
    z72CyO_ig_sending_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_temp_import: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_unsubscribe_feedback: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_wc_cart: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    z72CyO_ig_wc_guests: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_ig_workflows: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_ig_workflows_queue: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_lifterlms_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_events: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_events_open_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_lifterlms_notifications: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_lifterlms_product_to_voucher: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_quiz_attempts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_lifterlms_user_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_vouchers_codes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_voucher_code_redemptions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_lifterlms_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_ms_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_options: Data: 4.02MB + Index: 2.14MB + Engine InnoDB
    z72CyO_postmeta: Data: 0.22MB + Index: 0.11MB + Engine InnoDB
    z72CyO_posts: Data: 0.42MB + Index: 0.06MB + Engine InnoDB
    z72CyO_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_rank_math_analytics_objects: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_tutor_earnings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_tutor_quiz_attempts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_tutor_quiz_attempt_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_tutor_quiz_questions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_tutor_quiz_question_answers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_tutor_withdraws: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_usermeta: Data: 0.16MB + Index: 0.14MB + Engine InnoDB
    z72CyO_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    z72CyO_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    z72CyO_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    z72CyO_woocommerce_gzd_dhl_im_products: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_dhl_im_product_services: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_packaging: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_woocommerce_gzd_packagingmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipmentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipments: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipment_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipment_items: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipment_labelmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipment_labels: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipping_provider: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_woocommerce_gzd_shipping_providermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    z72CyO_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    z72CyO_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

    ### Post Type Counts ###

    attachment: 35
    bp-email: 25
    custom_css: 2
    elementor_library: 1
    es_template: 2
    nav_menu_item: 10
    page: 27
    post: 14
    revision: 25
    user_request: 1
    wpautoterms_page: 3
    wpforms: 1

    ### Security ###

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔

    ### Active Plugins (40) ###

    Analytify – Gooogle Analytics Dashboard Widget: by Analytify – 2.0.1
    Antispam Bee: by pluginkollektiv – 2.10.0
    WP AutoTerms: by WP AutoTerms – 2.4.8
    BBB Administration Panel: by Alberto Sanchez Gonzalez – 1.1.15
    bbPress: by The bbPress Contributors – 2.6.6
    BP Registration Options: by Pluginize – 4.3.10
    BuddyPress Security Check: by Shea Bunge – 3.2.2
    BuddyPress Group Email Subscription: by Deryk Wenaus
    boonebgorges
    r-a-y – 4.0.0

    BuddyPress: by The BuddyPress Community – 9.1.1
    Check & Log Email: by WPChill – 1.0.2
    Code Snippets: by Code Snippets Pro – 2.14.1
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.3
    Custom Template for LifterLMS: by brainstormforce – 1.0.3
    Debug: by SoniNow Team – 1.9
    Download Manager: by W3 Eden
    Inc. – 3.2.15

    Easy Appointments: by Nikola Loncar – 3.5.6
    Elementor: by Elementor.com – 3.4.3
    Email Subscribers & Newsletters: by Icegram – 4.7.9
    GamiPress – BuddyPress integration: by GamiPress – 1.5.0
    GamiPress – Button: by GamiPress – 1.0.4
    GamiPress – H5P integration: by GamiPress – 1.0.6
    GamiPress – Tutor LMS integration: by GamiPress – 1.0.4
    GamiPress: by GamiPress – 2.1.0
    The GDPR Framework: by Data443 – 1.0.44
    Gutenberg: by Gutenberg Team – 11.4.1
    H5P: by Joubel – 1.15.3
    Ocean Custom Sidebar: by OceanWP – 1.0.7
    Ocean Extra: by OceanWP – 1.8.1
    Post Type Switcher: by Triple J Software
    Inc. – 3.2.1

    Rank Math SEO: by Rank Math – 1.0.71.1
    Super Socializer: by Team Heateor – 7.13.25
    Advanced Editor Tools (previously TinyMCE Advanced): by Automattic – 5.6.0
    Tutor LMS: by Themeum – 1.9.8
    Germanized for WooCommerce: by vendidero – 3.6.0
    WooCommerce: by Automattic – 5.6.0
    Analytify – Google Analytics Dashboard: by Analytify – 4.1.2
    Asset CleanUp: Page Speed Booster: by Gabe Livan – 1.3.8.2
    WP Mail SMTP: by WPForms – 3.0.3
    WPDM – Gutenberg Blocks: by WordPress Download Manager – 2.1.4
    WPS Hide Login: by WPServeur
    NicolasKulka
    wpformation – 1.8.6

    ### Inactive Plugins (6) ###

    Fast Velocity Minify: by Raul Peixoto – 3.2.2
    GamiPress – bbPress integration: by GamiPress – 1.2.5
    GamiPress – LifterLMS integration: by GamiPress – 1.0.7
    LifterLMS: by LifterLMS – 5.3.0
    Polylang: by WP SYNTEX – 3.1.1
    Yoast SEO: by Team Yoast – 17.1

    ### Dropin Plugins (1) ###

    maintenance.php: maintenance.php

    ### Settings ###

    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –

    ### WC Pages ###

    Shop base: #307 – /shop/
    Cart: #308 – /cart/
    Checkout: #309 – /checkout/
    My account: #310 – /my-account/
    Terms and conditions: #313 – /terms/

    ### Theme ###

    Name: OceanWP
    Version: 3.0.7
    Author URL: https://oceanwp.org/about-me/
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔

    ### Templates ###

    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php

    ### Action Scheduler ###

    Complete: 108
    Oldest: 2021-09-07 20:02:21 +0000
    Newest: 2021-09-08 10:05:44 +0000

    Pending: 3
    Oldest: 2021-09-09 02:00:21 +0000
    Newest: 2021-09-12 18:50:25 +0000

    ### Status report information ###

    Generated at: 2021-09-08 10:23:20 +00:00
    `’

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter William

    (@englishanywhere)

    If the user is set to Administrator Role then voila’ the WordPress Dashboard appears for the user.

    Therefore it must be related to a setting in Woocommerce, somewhere where I have not found even though I have looked.

    Any idea where ?

    Plugin Support melinda a11n

    (@melindahelt)

    Automattic Happiness Engineer

    Hi there!

    I see you have many BuddyPress plugins active. If you test your site with ONLY WooCommerce active, are you seeing the admin bar as expected?

    Thread Starter William

    (@englishanywhere)

    Thank you for answering. I disabled everything except Woocommerce and the same issue is present…when the user is a subscriber no wordpress dashboard/profile. When the user role is set to administrator then the Dashboard appears under the url address.

    Any further suggestions ?

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @englishanywhere,

    Thanks for getting back.

    This is actually the expected behavior. By default, WooCommerce blocks non-admin users from entering WP-Admin or seeing the WP-Admin bar.

    You can remove this restriction by adding the following code:

    /**
     * Allow customers to access wp-admin
     */
    add_filter( 'woocommerce_prevent_admin_access', '__return_false' );
    add_filter( 'woocommerce_disable_admin_bar', '__return_false' );

    * I recommend adding the code via the Code Snippets plugin.

    For reference, kindly check this guide – https://docs.woocommerce.com/document/allowing-customer-access-to-wp-admin-and-enabling-the-admin-bar/

    Hope this helps.
    Thanks.

    Thread Starter William

    (@englishanywhere)

    Thank you for this solution ! I searched for this information for several hours and found that this was the expected behavior but did not find the Woocommerce documentation or this solution. This is very helpful.

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