Title: WordPress Customizer stopped functioning
Last modified: August 31, 2016

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# WordPress Customizer stopped functioning

 *  [tristanweis](https://wordpress.org/support/users/tristanweis/)
 * (@tristanweis)
 * [10 years ago](https://wordpress.org/support/topic/wordpress-customizer-stopped-functioning/)
 * Hi.
 * I’m working on a new site and it is at temp.theyshallnotbeforgotten.org. It will
   replace theyshallnotbeforgotten.org once I get it completely updated.
 * During the process of creating it, somehow the customizer was broken. It now 
   only shows a clickable (non-functioning) “Safve & Publish” button. “Your are 
   customizing…” head. Then “Widgets >” underneath. A preview will not show up and
   I cannot change to a different part of the customizer.
 * The URL showing is “[http://temp.theyshallnotbeforgotten.org/wp-admin/customize.php?return=%2Fwp-admin%2Fpost.php%3Fpost%3D1319%26action%3Dedit%26message%3D1&#8221](http://temp.theyshallnotbeforgotten.org/wp-admin/customize.php?return=%2Fwp-admin%2Fpost.php%3Fpost%3D1319%26action%3Dedit%26message%3D1&#8221);.
 * Troubleshooting steps:
    1) Changed theme, no change. 2) Uploaded fresh copy of
   theme, no change. 3) Used WordPress reinstall function, no change. 4) Manually
   replaced ROOT/WP-ADMIN/WP-INCLUDES folders, no change. 5) Disabled all plugins,
   no change. 6) Renamed plugin folder, no change. 7) Disabled plugins from DB, 
   no change. 8) Cleared cache (browser and W3) 9) Tried on iPhone and three different
   computers. 10) Increased PHP memory to 256M and WP memory
 * Anyone have any other suggestions to try and resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [lehacarpenter](https://wordpress.org/support/users/lehacarpenter/)
 * (@lehacarpenter)
 * [10 years ago](https://wordpress.org/support/topic/wordpress-customizer-stopped-functioning/#post-7340593)
 * I’m having what I believe is the same issue. But not with all sites. Are you 
   using WordFence?
 *  [lehacarpenter](https://wordpress.org/support/users/lehacarpenter/)
 * (@lehacarpenter)
 * [10 years ago](https://wordpress.org/support/topic/wordpress-customizer-stopped-functioning/#post-7340594)
 * Not WordFence. In my case it turned out to be Slider Revolution. I *think*. Anyway,
   I deactivated that and got the customizer back, but I’m also suspicious that 
   I might have been temporarily locked out on a timer, because before the customizer
   broke I got a weird Warning *while I was using it. Something like : “Cheating,
   eh?” and then it shut down. Maybe be something new in WP.
 *  [lehacarpenter](https://wordpress.org/support/users/lehacarpenter/)
 * (@lehacarpenter)
 * [10 years ago](https://wordpress.org/support/topic/wordpress-customizer-stopped-functioning/#post-7340595)
 * Arrgh. No, it’s Divi theme. I guess what’s happening with my site is not happening
   with yours. Sorry to spam your topic. 🙂

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘WordPress Customizer stopped functioning’ is closed to new replies.

## Tags

 * [no preview](https://wordpress.org/support/topic-tag/no-preview/)
 * [widgets](https://wordpress.org/support/topic-tag/widgets/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [lehacarpenter](https://wordpress.org/support/users/lehacarpenter/)
 * Last activity: [10 years ago](https://wordpress.org/support/topic/wordpress-customizer-stopped-functioning/#post-7340595)
 * Status: not resolved

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