• Hi, So we have been using redis installed on roofin for a number of years without issue. I built a large listing with approx 480 variations and aside from this listing there isn’t issue. however on attempting to load the page – it cancels out and critical errors are shown before the listing loads and he load time is a bit silly. I have removed the time out in and increased the memory for redis to use in terminal, but neither of these have helped. I have deactivated all the other plugins one by one and when i disable redis the page loads. No other product listings are affected on loading either just the one linked. I also have no email notifying me of the critical error so i can’t even go from there with an error start point.

    Regards

    Anthony

    The page I need help with: [log in to see the link]

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  • Plugin Author Till Krüss

    (@tillkruess)

    Hey!

    Can you post your diagnostics from Settings > Redis, as well as the error logs that occurs when it “cancels out”?

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