Title: WordPress crashes upon install
Last modified: February 4, 2021

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# WordPress crashes upon install

 *  Resolved [Mikeemike](https://wordpress.org/support/users/mikeemike/)
 * (@mikeemike)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-crashes-upon-install/)
 * Today I tried to install the latest version of your great plug-in (version 2.6.0–
   2020-02-04) but it crashes WordPress (critical error). Only removing the plug-
   in via FTP solves the problem.
 * Wordpress and all plugin, including The7 theme are all up-to-date.
 * kind regards,
    Maikel

Viewing 1 replies (of 1 total)

 *  Plugin Author [Gregor Capuder](https://wordpress.org/support/users/capuderg/)
 * (@capuderg)
 * [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-crashes-upon-install/#post-14003307)
 * Hi Maikel,
 * is this a new plugin install or is it an update to v2.6?
 * Could you please provide us with the error message that caused the critical error?
   Maybe contact your hosting support to check the error logs, if you don’t know
   where/how to locate them.
 * Once we have the error message, we could investigate and help you resolve this
   issue.
 * Which PHP version are you using?
    What other plugins are you using?
 * Take care!

Viewing 1 replies (of 1 total)

The topic ‘WordPress crashes upon install’ is closed to new replies.

 * ![](https://ps.w.org/wp-mail-smtp/assets/icon-256x256.png?rev=1755440)
 * [WP Mail SMTP by WPForms - The Most Popular SMTP and Email Log Plugin](https://wordpress.org/plugins/wp-mail-smtp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-mail-smtp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-mail-smtp/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-mail-smtp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-mail-smtp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-mail-smtp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Gregor Capuder](https://wordpress.org/support/users/capuderg/)
 * Last activity: [5 years, 4 months ago](https://wordpress.org/support/topic/wordpress-crashes-upon-install/#post-14003307)
 * Status: resolved