Title: WordPress Comments Import Export Basic not working
Last modified: December 11, 2016

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# WordPress Comments Import Export Basic not working

 *  Resolved [devqa](https://wordpress.org/support/users/devqa/)
 * (@devqa)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/)
 * The export function creates the CSV with the headers and columns but no content.
   
   Import of the same file results in an error message – Ajax error I am using both
   Firefox and Chrome. I have tried every combination of date and post. Wordpress
   Export tool works fine and comments are imported with the WordPress Import.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [ponthilagan](https://wordpress.org/support/users/ponthilagan/)
 * (@ponthilagan)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8546956)
 * i have tried reproducing it in my test site (wordPress:4.6, php:7, woocommerce:
   2.6.7). But it works fine there. Please mail to [support@xadapter.com](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/support@xadapter.com?output_format=md)
   for further investigation.
 *  Thread Starter [devqa](https://wordpress.org/support/users/devqa/)
 * (@devqa)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8547291)
 * Does it require woocommerce to work? I am not using woocommerce. Just WordPress
   4.7. Posts are created with the Divi theme.
 *  [ponthilagan](https://wordpress.org/support/users/ponthilagan/)
 * (@ponthilagan)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8552163)
 * This plugin doesn’t require WooCommerce to work. We have fixed the issue you 
   faced while exporting in our latest version. Please check and let us now.
 *  [ponthilagan](https://wordpress.org/support/users/ponthilagan/)
 * (@ponthilagan)
 * [9 years, 4 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8555071)
 * Hi devqa,
 * Update your comments import export plugin to new version 1.0.3. This was completely
   tested in WordPress 4.7 without WooCommerce. If any issue you found, send us 
   for the further plugin update.
 *  Thread Starter [devqa](https://wordpress.org/support/users/devqa/)
 * (@devqa)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8562205)
 * Thanks for the awesome support. Everything is working.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘WordPress Comments Import Export Basic not working’ is closed to new 
replies.

 * ![](https://ps.w.org/comments-import-export-woocommerce/assets/icon-256x256.png?
   rev=2598741)
 * [Comments Import & Export](https://wordpress.org/plugins/comments-import-export-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/comments-import-export-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/comments-import-export-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/comments-import-export-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/comments-import-export-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/comments-import-export-woocommerce/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [devqa](https://wordpress.org/support/users/devqa/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/wordpress-comments-import-export-basic-not-working/#post-8562205)
 * Status: resolved