• Resolved DryManza

    (@drymanza)


    Hi, I’ve recently run into a bit of a snag with my Button element. It won’t open this specific URL

    URL – “https://www.saseeding.org/events-calendar/jeep-warrior-race-1-saturday-2016-02-06#event_details”

    Even when I use the bottong in a text block it doesn’t work.

    [mk_button dimension=”flat” corner_style=”rounded” size=”medium” outline_skin=”dark” outline_active_color=”#ffffff” outline_hover_color=”#333333″ bg_color=”#991b1e” btn_hover_bg=”#252525″ text_color=”light” icon_anim=”none” url=” https://www.saseeding.org/events-calendar/jeep-warrior-race-1-saturday-2016-02-06#event_details” target=”_blank” align=”left” fullwidth=”false” button_custom_width=”0″ margin_top=”0″ margin_bottom=”15″]Enter for Saturday[/mk_button][mk_button dimension=”flat” corner_style=”rounded” size=”medium” outline_skin=”dark” outline_active_color=”#ffffff” outline_hover_color=”#333333″ bg_color=”#991b1e” btn_hover_bg=”#252525″ text_color=”light” icon_anim=”none” url=”https://www.saseeding.org/events-calendar/jeep-warrior-race-1-sunday-2016-02-07#event_details” target=”_blank” align=”left” fullwidth=”false” button_custom_width=”0″ margin_top=”0″ margin_bottom=”15″]Enter for Sunday[/mk_button]

    I’ve bypassed the issue for the time being by using a Shortened URL, but this unfortunately effects the Analytics and SEO for the site concerned.

    My only thoughts are that either the URL is too long (which I doubt) or there is something in the URL that prevents WordPress from opening it.

    I’m currently using WordPress 4.4 with Jupiter 4.1.1 and visual composer.

    I’m still quite new to the web development field, so I apologise if this was a stupid question.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    That shortcode is from Visual Composer.

    Since that is a commercial plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    http://support.wpbakery.com/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter DryManza

    (@drymanza)

    Thank you for the reply!

    Will do!

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    You’re welcome!

Viewing 3 replies - 1 through 3 (of 3 total)
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