Title: WordPress Bug – Website Suspended – help!
Last modified: August 19, 2016

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# WordPress Bug – Website Suspended – help!

 *  Resolved [Blondiechicknz](https://wordpress.org/support/users/blondiechicknz/)
 * (@blondiechicknz)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/wordpress-bug-website-suspended-help/)
 * I tried to get onto my website the other day and it said my account was suspended
   so i emailed Crazy Domains who is my hosting provider asking why it was suspended–
   this is what they said
 * Thank you for your email.
 * We are sorry to inform you that your domain name has been flagged for not following
   the breach of AUP hosting policy due to the following reason:
 * wordpress bug
    the domain just keeps opening new php processes and then uses 
   all CPU
 * To unsuspended the account, you will need to find a solution to the bug and provide
   a written request and assurance that any activity in breach of AUP will cease.
   Once your domain hosting has been unsuspended, fix the issue asap before it is
   again flagged. You will have a total of 2 warnings the 3rd suspension will terminate
   your account.
 * I have no idea what this means? How do i fix this – i really dont understand 
   all the technical stuff!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [JohnnyWhite2007](https://wordpress.org/support/users/johnnywhite2007/)
 * (@johnnywhite2007)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/wordpress-bug-website-suspended-help/#post-1652357)
 * Might install a caching plugin like W3 Total Cache or WP Super Cache. This is
   the usual things you would install to fix this. Though based on the email they
   sent you, they don’t seem to intelligent. They should rephrase their emails to
   be a little more professional. Anyways, enough with my rants. Install one of 
   those plugins and see if it helps. If not find a new provider because that’s 
   not cool after the third suspension.
 *  Thread Starter [Blondiechicknz](https://wordpress.org/support/users/blondiechicknz/)
 * (@blondiechicknz)
 * [15 years, 8 months ago](https://wordpress.org/support/topic/wordpress-bug-website-suspended-help/#post-1652539)
 * Thank you for your reply.. I will definately be swapping hosting providers if
   this happens again!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘WordPress Bug – Website Suspended – help!’ is closed to new replies.

## Tags

 * [cpu](https://wordpress.org/support/topic-tag/cpu/)
 * [php](https://wordpress.org/support/topic-tag/php/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Blondiechicknz](https://wordpress.org/support/users/blondiechicknz/)
 * Last activity: [15 years, 8 months ago](https://wordpress.org/support/topic/wordpress-bug-website-suspended-help/#post-1652539)
 * Status: resolved

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