Title: WordPress backup and restore problem
Last modified: August 30, 2016

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# WordPress backup and restore problem

 *  [ozgurbekdas](https://wordpress.org/support/users/ozgurbekdas/)
 * (@ozgurbekdas)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/)
 * Hello,
 * I have a big problem with my wordpress site. I want to change my hosting from
   host monster to turkey hosts. I tried a lot of plugin, i tried manual transport
   but i didnt. I transfered files from one server to other. Example i used akeeba
   backup, there was no problem for creating backup, i transfered .jpa file and 
   kickstart.php, but it didnt saw my database. My files are 1.2 gb my database 
   is 14 mb. I tried wordpress cloner plugins, backup plugins. But failed. Could
   someone help me about this problem ? Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)

 *  [a2ztechnologies](https://wordpress.org/support/users/a2ztechnologies/)
 * (@a2ztechnologies)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654263)
 * Your site have any text widgets. Are you try it manually?
 *  Thread Starter [ozgurbekdas](https://wordpress.org/support/users/ozgurbekdas/)
 * (@ozgurbekdas)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654266)
 * I tried it manually. But when i want to open page , download a file , its name
   is “download” only and a blank white page.
 *  [a2ztechnologies](https://wordpress.org/support/users/a2ztechnologies/)
 * (@a2ztechnologies)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654270)
 * You have control panel detail?
 * 1. Go to file manager and get archive the “wp-content” folder then download it
   
   2. Install fresh new wordpress on your new sever 3. Remove wp-content folder 
   on your new site then upload wp-content.zip(old site backup) the extract it 4.
   Download your DP and replace new site names 5. Over write with new db on your
   new site
 * Are you try this steps?
 * If still you have this problem.
 *  [howtomakeawebsite](https://wordpress.org/support/users/howtomakeawebsite/)
 * (@howtomakeawebsite)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654274)
 * Hi, there
    [@a2ztechnologies](https://wordpress.org/support/users/a2ztechnologies/)
   may be right with that, but what about asking your hosting providers?:) I think
   there have such an information how to import/export data.
 *  Thread Starter [ozgurbekdas](https://wordpress.org/support/users/ozgurbekdas/)
 * (@ozgurbekdas)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654275)
 * I tried all of them, now i cloned with cloner plugin but some images are missing.
   Now i am compressing wp-content folder, i will transfer it to new hosting and
   repoen on new hosting. I think on windows extracting is problem about 256 character.
   I will extract from c-panel from the site. Server is linux. I think problem will
   solve thanks for your help.
 *  [a2ztechnologies](https://wordpress.org/support/users/a2ztechnologies/)
 * (@a2ztechnologies)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654276)
 * Hi howtomakeawebsite.,
 * I am not sure what you try to say. I hope this is manual method. If you have 
   anything post. I learn it too

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘WordPress backup and restore problem’ is closed to new replies.

## Tags

 * [clone](https://wordpress.org/support/topic-tag/clone/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 6 replies
 * 3 participants
 * Last reply from: [a2ztechnologies](https://wordpress.org/support/users/a2ztechnologies/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/wordpress-backup-rpoblem/#post-6654276)
 * Status: not resolved

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