Title: WordPress backend stopped working
Last modified: August 21, 2016

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# WordPress backend stopped working

 *  Resolved [marcnyc](https://wordpress.org/support/users/marcnyc/)
 * (@marcnyc)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/)
 * Hello guys, I am not sure why but I cannot log in (or even see) my WP backend
   anymore.
    I see the website, it’s up and running, but mysite.com/wp/wp-admin/
   just shows a blank page and any other link to the backend provides the same result…
   not sure how to do anything or troubleshoot this… I believe I recently upgraded
   to the latest version. I definitely did an update about 3 weeks ago…

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [kmessinger](https://wordpress.org/support/users/kmessinger/)
 * (@kmessinger)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/#post-4542592)
 * Time to go thru a standard debug.
    – deactivating all plugins to see if this 
   resolves the problem. If this works, re-activate the plugins one by one until
   you find the problematic plugin(s).
 * – switching to the default theme to rule out any theme-specific problems.
 * – resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently
   inactive plugin can still cause problems.
 * If that does not help ask for support at
    [http://wordpress.org/support/theme/suffusion](http://wordpress.org/support/theme/suffusion)
 *  Thread Starter [marcnyc](https://wordpress.org/support/users/marcnyc/)
 * (@marcnyc)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/#post-4542604)
 * as I said I have NO access to the backend so I cannot deactivate themes or plugins…
   should I just rename the plugin folder via FTP? would that do it?
 *  Thread Starter [marcnyc](https://wordpress.org/support/users/marcnyc/)
 * (@marcnyc)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/#post-4542624)
 * Ok was able to fix it and wanted to report back in case other users face the 
   same issue.
 * First I tried renaming the plugins folder to something else via FPT and I still
   saw no backend. So I assumed it was not a plugins issue.
 * The error_log in the wp-admin folder had a bunch of these:
 * [25-Jan-2014 18:36:58 UTC] PHP Parse error: syntax error, unexpected $end in /
   home/chaindlk/public_html/wp/wp-admin/includes/misc.php on line 589
 * So I assumed that the misc.php file was incomplete (and it indeed when I opened
   it via FTP inspect it is cut off abruptly in the middle of a function – newby
   readers, if you don’t see a “?>” at the end of the file it is not a complete 
   PHP file)
 * So I downloaded the latest wordpress and got the misc.php out of there and uploaded
   it and now I see the backend.
    I also see an error which says:
 * “An automated WordPress update has failed to complete – please attempt the update
   again now.”
 * So I figured that 3 weeks ago when I tried to do the update to the latest it 
   didn’t work but I never noticed, somehow…
 * Now I re-updated and all is good.
    Thanks all.
 *  Thread Starter [marcnyc](https://wordpress.org/support/users/marcnyc/)
 * (@marcnyc)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/#post-4542625)
 * marking as resolved

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘WordPress backend stopped working’ is closed to new replies.

## Tags

 * [Backend](https://wordpress.org/support/topic-tag/backend/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [marcnyc](https://wordpress.org/support/users/marcnyc/)
 * Last activity: [12 years, 4 months ago](https://wordpress.org/support/topic/wordpress-backend-stopped-working/#post-4542625)
 * Status: resolved

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