Support » Fixing WordPress » wordpress and ftp

  • Resolved hhead


    I tried a partial upgrade of a couple of plugins and got the message that the site was down due to maintenance. I somehow got it wroking again by going back in the browser and clicking here there and everywhere. This and the need to do a backup means I would like to access the site using ftp. This I cannot do I’m getting a 530 error over the password I use to login to my blog on WP. What’s going on?

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  • esmi


    Forum Moderator

    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    The problem is I tried upgrading a couple of plugins as suggested by them. One didn’t upgrade and I got “Briefly unavailable for scheduled maintenance. Check back in a minute”. I somehow managed to get rid of this but looked it up and realised I may need to use ftp, I will for making a backup anyway. But I cannot login using the ftp it doesn’t recognise my password.

    Response: 331 User admin OK. Password required
    Command: PASS ************
    Response: 530 Login authentication failed
    Error: Critical error
    Error: Could not connect to server



    Forum Moderator

    You need to contact your hosts for assistance with your FTP access.

    Your FTP password may not be your WordPress password.

    Thanks that’s what I thought unfortunatley its slightly more complicated than that since I didn’t set the thing up but a friend of a friend did…

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