WordPress 5.6 JS errors

Resolved

(@austinginder)

After upgrading my website to WordPress 5.6, Popup Maker is no longer working. I’m running the latest version 1.13.1. Here is the Javascript error from DevTools that I’m seeing on my home page.

pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7 Uncaught TypeError: t.addClass(...).position(...).trigger is not a function
    at n.fn.init.reposition (pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7)
    at n.fn.init.p.fn.popmake (pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7)
    at n.fn.init.open (pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7)
    at n.fn.init.p.fn.popmake (pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7)
    at pum-site-scripts.js?defer&generated=1606139499&ver=1.13.1:7

Viewing 15 replies - 1 through 15 (of 50 total)

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mmazziotti
(@mmazziotti)

4 years, 7 months ago

Same here. Also on latest version of plugin.
Is there a plugin update coming? It worked fine on WP5.5.3, stopped working after update to WP5.6. Also seeing the js errors on dev tools.
Michael
(@mitfi)

4 years, 7 months ago
I experience the same.

After using jQuery Migrate Helper and switching back to jQuery Legacy 1.12.4-wp, Popup Maker is working again.

Unfortunately, jQuery Legacy 1.12.4-wp is outdated and is no longer supported.

Best regards

Michael
- This reply was modified 4 years, 7 months ago by Michael.
kokicot1994
(@kokicot1994)

4 years, 7 months ago

Same here.

Worked fine and with no issues, until the latest 5.6 wordpress update. Upon clicking on a pop up, it just generates the name of the pop up in the url, without opening a physical window on the page itself.

119prod
(@119prod)

4 years, 7 months ago

Same error for me…

saltun
(@saltun)

4 years, 7 months ago

Same error too for me
update wordpress 5.6 not working.

saltun
(@saltun)

4 years, 7 months ago

We await a new update of plugin

Frank Corso
(@fpcorso)

4 years, 7 months ago

Hey @austinginder @mmazziotti @mitfi @kokicot1994 @119prod and @saltun

Thank you for using Popup Maker. We have tested 1.13.1 on all of our test sites using WordPress 5.6, and the popups have worked for us. We will continue to do more tests to see if we can replicate any errors.

However, with major changes happening to jQuery within WordPress 5.5, WordPress 5.6, and WordPress 5.7, it is possible that these changes are causing errors in other plugins or themes. If an error occurs with other plugins or themes, it is possible this error will prevent popups from loading or opening correctly.

So, to rule out any conflicts with other plugins or themes, please review our documentation on finding causes of conflicts here: https://docs.wppopupmaker.com/article/332-test-whether-a-plugin-or-theme-interferes-with-popup-maker

If after testing for conflicts, please provide a URL for where the popup should be opening so that we can take a look to see if we can identify the cause.

mmazziotti
(@mmazziotti)

4 years, 7 months ago

Hi @fpcorso.

Thanks for your reply.

I changed themes and disabled all the plugins, and the popups still don’t open after WP5.6. I troubleshooted some more, and it seems that if the trigger is set up to the popup class (ex: popmake-1111) then it opens correctly on click. (I have my popups set up to open on click). However, if it is set up to an another element’s class (ex, under popup settings I have:
type: click open,
cookie: none,
settings extra selectors: .send-form),

then it does not open.

Hope that info is useful to you. Let us know what you find.

Thanks!

moneill
(@moneill)

4 years, 7 months ago

I am having the same issues. It’s not completely broken, however it’s conflicting with my homepage and not allowing it there, but it’s working on all the other pages. This specifically only occured with the WordPress update to 5.6. I would revert back to 5.5 — However, customer service settings for JetPack are requiring me update to 5.6, so I have to upgrade for those features.

Frank Corso
(@fpcorso)

4 years, 7 months ago

Hey @mmazziotti

Thanks for doing some debugging! That is very interesting. I will do some tests with the information you provided and see if I can replicate the issue.

Frank Corso
(@fpcorso)

4 years, 7 months ago

Hey @mmazziotti

I set up a test site with WordPress 5.6 with the default Twenty Twenty-One theme and only Popup Maker installed.

I create a popup that uses a “Click Open” trigger with the extra CSS selector as “.send-form” as shown in this image:
https://ibb.co/RpMBK6C

I created a new page with the link on it with the class of “send-form” as shown in this image:
https://ibb.co/NWPCHY4

When I click on the link, the test popup correctly opens with no errors shown in the developer tools.

Would you be able to provide a URL for the page where the popup should open so I can debug some more?

mmazziotti
(@mmazziotti)

4 years, 7 months ago

Hi, @fpcorso

Thanks for doing those tests. Is there an email where I can send you the link.. I will also include some screenshots?

Frank Corso
(@fpcorso)

4 years, 7 months ago

Hey @mmazziotti

If you go to our support page: https://wppopupmaker.com/support/

You can click on the “Plugin Support” option to send over links and screenshots.

mmazziotti
(@mmazziotti)

4 years, 7 months ago

@fpcorso, I just sent more info through your support page

moneill
(@moneill)

4 years, 7 months ago

I’m wondering if it’s a desktop issue? I was troubleshooting and it looks like the pop-up will work on my homepage on a mobile device, but won’t on a desktop?

Just making this note if it helps anyone!