Support » Plugin: Disable Gutenberg » WordPress 5.5: All tools from text editor toolbar are missing

  • Resolved janvitos

    (@janvitos)


    Hi,

    I just updated to WordPress 5.5 and I noticed all the tools from the classic text editor toolbar are missing (see screenshot). This means I cannot quickly insert a link or other html tags.

    I believe updating to WordPress 5.5 broke this feature.

    Thanks.

    • This topic was modified 3 months, 2 weeks ago by janvitos.
    • This topic was modified 3 months, 2 weeks ago by janvitos.
Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Jeff Starr

    (@specialk)

    Yep I can confirm. Will jump on this asap with an update. Thanks for reporting so quickly @janvitos.

    Plugin Author Jeff Starr

    (@specialk)

    I spoke too soon. I tested with 5.5 but also had some .htaccess rules in place that were blocking one of the scripts (clipboard.js) required on the page. Once I removed the .htaccess rule, the page loaded normally with all the Quicktags and other buttons, etc.

    So that in mind, there must be something interfering with normal functionality. A couple of things to check:

    * Are there any JavaScript errors on the page?
    * Is there anything (like a firewall) that would be blocking anything?
    * Are there any errors in the site error/debug logs?

    Let me know if I can provide any further infos.

    I will check that out and get back to you soon.

    Thanks for the quick reply!

    Wow, this is weird. I just went back to the text editor, opened the Chrome inspector and refreshed the page. On the first refresh, I got a bunch of JavaScript errors and all the tools were still missing. But on the second refresh, the errors were gone and the tools came back!

    There must have been some caching issue that occurred after the update, and once I opened the inspector, it forced a cache flush since I always have “Disable cache” checked.

    I also tried refreshing a few times without the inspector opened on different articles and the problem seems to be gone.

    So people should try and flush their browser cache if they encounter this issue.

    Thanks!

    • This reply was modified 3 months, 2 weeks ago by janvitos.
    • This reply was modified 3 months, 2 weeks ago by janvitos.
    Plugin Author Jeff Starr

    (@specialk)

    Glad you got it sorted, thank you for the infos, @janvitos!

    Hello Jeff,

    I’m facing the same issue, and I’ve cleared my cache in the browser, and do not have any cache plugins installed on the site.

    Is there anything else that can be done?

    Thanks.

    Plugin Author Jeff Starr

    (@specialk)

    I’m not sure, there may be an issue with the WP 5.5 update. Some questions to ask:

    * Are there any JavaScript errors on the page?
    * Is there anything (like a firewall) that would be blocking anything?
    * Are there any errors in the site error/debug logs?

    Gotta have some sort of clues in order to figure it out.

    Hello Again,

    Thanks for your reply.

    Is there a way to work offline with you on this issue? I’d rather not share my client’s site info publicly.

    Thanks.
    Erin

    Plugin Author Jeff Starr

    (@specialk)

    As explained this is not an issue with the DG plugin. But rather an issue with WP 5.5, or perhaps something else (like your theme or some other plugin). I’ve been reading about all sorts of bugs with WP 5.5 due to changes with jQuery/JavaScript. You may want to search around for similar issues, maybe there are some clues to be found. Also check this out:

    https://wordpress.org/plugins/enable-jquery-migrate-helper/

    It has helped some people to resolve their admin-related issues and conflicts with jQuery changes etc.

Viewing 9 replies - 1 through 9 (of 9 total)
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