• Resolved samgn2805

    (@samgn2805)


    Hi, the plugin has stopped working since wordpress updated to the newest version WordPress 5.3. It just displays the title of the size chart and “how to measure”. See link.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @samgn2805,

    Thanks for reaching out to us.

    We have recently released a new version 2.0.1 with compatible with the latest WordPress version.

    Please make sure that you are using our latest version.

    If still, the issue is there then create a support ticket from here so, our technical team helpt you to resolve this site-specific issue.

    Let us know still you have any query.

    Thanks,

    Hi, yeah I have the latest version of the plugin installed. I’ve just created a support ticket.

    Plugin Author Dotstore

    (@dots)

    Hello @samgn2805,

    Thanks for creating the support ticket.

    We will review it and update you within 24 hours.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello @samgn2805,

    I hope you got the reply in support.

    Thanks,

    Plugin Author Dotstore

    (@dots)

    Hello @samgn2805,

    I hope you are doing well.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.