WordPress 4.1 Installation failed

  • rcperkins1

    (@rcperkins1)


    9 years, 4 months ago

    When trying to update to the newest version of WordPress, I get this message:
    “The update cannot be installed because we will be unable to copy some files. This is usually due to inconsistent file permissions.: wp-admin/includes/update-core.php

    Installation Failed”

    I contacted my hosting service, but they are completely unhelpful. Any thoughts or suggestions?

    Thank you so very much.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Radices

    (@radices)

    9 years, 4 months ago

    Get a new hosting service – really 🙂

    What kind of hosting do you have? Company, Linux, Windows, Shared, VPS?

    You need to access the server and change the file permissions or you can try a manual install which should set them based on your user login.

    http://codex.wordpress.org/Changing_File_Permissions

    Thread Starter rcperkins1

    (@rcperkins1)

    9 years, 4 months ago

    Company. The group I work for loves them, so it’s impossible to change. I have very limited understanding of how websites work, and I must admit, the file permissions page you linked is practically Greek to me. In the past, I have always automatic updates. What does a manual install look like? Sorry for my limited understanding!

    Radices

    (@radices)

    9 years, 4 months ago

    You download the latest copy of WordPress to your computer. Unzip it in a folder. Then connect to the WordPress folder on the server using FTP or the File Manager in your Hosting Control Panel. You want to replace all of the files EXCEPT the /wp-content FOLDER and the wp-config.php FILE. Upload the other folders wp-includes, wp-admin, and the other files from your local machine and overwrite whats there. It’s deemed better to delete the files on the server first as some file managers will just skip an existing file and won’s actually over write it however if it works it works, if it doesn’t then you can delete first and then re-upload. DO NOT DELETE the wp-content folder or wp-config.php file!

    http://codex.wordpress.org/Updating_WordPress#Manual_Update

Viewing 3 replies - 1 through 3 (of 3 total)
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